Key Holder (Full-time) @ Gaylord Opryland Magnolia

As aBarista Sales Associate and Keyholder in ourCoffee Marketplace, you’ll be a vital part of daily operation by crafting delicious beverages, engaging with guests, and supporting store activities to create memorable experiences. This role is perfect for someone who thrives in a fast-paced environment, loves coffee and food, and is passionate about delivering exceptional guest service in a fun, dynamic setting.

What You’ll Do:

• Craft Quality Beverages& Food Offerings: Prepare and serve coffee, espresso, smoothies, and other café offerings with consistency, quality, and care.
• Deliver Guest Service:Create warm, welcoming interactions with guests to ensure every visit is memorable.
• Support Marketplace Operations:Maintain cleanliness, follow food safety standards, and ensure proper sanitation at all times.
• Engage Guests:Share knowledge of coffee, food items, and marketplace products to enhance the guest experience.
• Operational Support:Assist with cashiering, stocking, and keeping the store guest-ready at all times.
• Team Collaboration:Work alongside leadership and fellow team members to achieve service and sales goals.
• Merchandising Support:Help present food & beverage and retail products in an appealing, organized way.

What You Bring:

• Food & Beverage Experience:Previous barista, food service or retail experience preferred, but a passion for coffee and guest service is essential.
• Coffee Enthusiasm:Interest in learning about coffee and specialty beverages to create and service them with care.
• Guest Service Star:Friendly, outgoing, and dedicated to providing exceptional service.
• Flexibility:Ability to work mornings, evenings, weekends, and holidays as business needs require.
• Positive Energy:A collaborative, upbeat approach that makes work fun and engaging.
• Food Safety Awareness:Commitment to following health department standards and proper food handling procedures.  A current food handler’s card is preferred, but we will help you obtain one after employment if necessary.
• Must Be: 18 years or older to apply

Physical Demands:

• Frequent standing, walking, and active engagement throughout your shift.
• Ability to lift and move up to 40 pounds.
• Occasional reaching, climbing, kneeling, or crouching.
• We are committed to providing reasonable accommodations to support your success.