MD
Avaya ACM Developer
Macpower Digital Assets Edge Private Limited
🇺🇸 United States
On-site
5 days ago
$51 / hour
- Avaya
- PowerPoint
- Visio
- QoS
5 days ago
- Extensive programming experience on Avaya ACM, working knowledge of IVR, call flows, vectors, and adjunct routing, system architecture, design principles and implementation.
- Excellent customer service skills including reporting, organization, written and oral communication and task prioritization.
- Experience in program communication and program management.
- Communication skills a must, PowerPoint, Visio, structured program updates.
- Must be highly motivated and a self-directed individual? Strong hands-on knowledge of Avaya Session Manager, Avaya IVR.
- Experience with QoS configurations, jitter, diagnosing and tuning QoS and performing bandwidth analysis.
- Knowledge of CTI, LAN/WAN communications and VXML knowledge.
- Experience with configuration and support experience in a complex multi-layered network environment.
- Participate in cross-functional teams and ability to work effectively in a geographically dispersed team.
- Experience working under tight deadlines and high-pressure environment.
- Excellent troubleshooting and analytical skills.
- Extensive programming experience on Avaya ACM, working knowledge of IVR, call flows, vectors, and adjunct routing, system architecture, design principles and implementation.
- Must be highly motivated and a self-directed individual.
- Strong hands-on knowledge of Avaya Session Manager, Avaya IVR.
- Experience with QoS configurations, jitter, diagnosing and tuning QoS and performing bandwidth analysis.
- Knowledge of CTI, LAN/WAN communications and VXML knowledge.
Avaya ACM Developer · Macpower Digital Assets Edge Private Limited