AV Systems Test Engineer – Zoom Rooms, Conferencing & VoIP

Our Client, an IT Services and Consultant company, is looking for an AV Systems Test Engineer – Zoom Rooms, Conferencing & VoIP for their Louisville, KY location.
 
Responsibilities:

• Zoom Platform Testing & Validation
• Test new releases, updates, patches, and feature enhancements for:
• Zoom Desktop Client
• Zoom Rooms
• Zoom Room Controllers
• Zoom Phone
• Zoom Workspace and related collaboration features
• Validate functionality across supported operating systems and device configurations.
• Perform regression testing to ensure existing functionality remains unaffected after updates.
• Zoom room systems & av equipment support
• Configure, maintain, and validate Zoom Room environments.
• Test interoperability between Zoom and conference room AV hardware, including:
• Cameras
• Microphones
• Speakers
• Touch controllers
• Room scheduling displays
• Video conferencing appliances
• Validate audio, video, content sharing, and room control functionality.
• Release readiness & quality assurance
• Develop and execute structured test plans and test cases.
• Identify, document, and track defects, bugs, and configuration issues.
• Collaborate with engineering, support, and vendor teams to troubleshoot problems.
• Provide go/no-go recommendations for production deployment based on test results.
• User experience validation
• Simulate real-world meeting scenarios and user workflows.
• Validate meeting scheduling, joining, hosting, breakout rooms, recording, webinars, and phone features.
• Ensure updates do not negatively impact end-user adoption and usability.
• Documentation & reporting
• Document testing procedures, findings, and recommendations.
• Create release validation reports and communicate risks to stakeholders.
• Maintain testing environments and configuration documentation.
• Develop knowledge articles and operational runbooks as needed

• Years of experience: 10.00 Years of Experience

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities