Automotive Learning & Development Trainer Utah

Overview/Job Summary 

TheLearning & DevelopmentTrainerwill identify and monitor training needs in the organization, and design, plan, and implement training programs, policies, and procedures to fulfill those needs.

Duties/Responsibilities

• Learns and is well versed in Guest Centric Training to teach curriculum to all Team Members and new hires

• Learns and is well versed in the supportswimlane training to teach curriculum to all Team Members and new hires in their respective department

• Effectively holds training by focusing on Asbury’s three key elements: read, write, do

• Reviews existing training programs; suggests enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of clientele, the organization, or the industry

• Ensures that training materials and programs are current, accurate, and effective

• Maintains knowledge of new methods and techniques for training, and training requirements applicable to the organization and/or industry

• Identifies problems and opportunities such as operational changes or industry developments that training could improve

• Conducts or facilitates required and recommended training sessions

• Collaborates with vendors and third-party training providers to arrange employee registration for and participation in outside training programs

• Ensures that training milestones and goals are met while adhering to approved training budget

• Prepares and implements training budget

• Drives and motivates others toward providing an Exceptional Guest and Team Member Experience

• Communicates and works with store level GMs & department heads to understand business challenges and works to resolve them through future training

• Provides regular feedback to store level leadership regarding current class attendees and program changes

• Performs other related duties to benefit the mission/vision of the organization

Education & Experience

• Excellent verbal and written communication skills with strong graphic design ability

• Thorough understanding of training processed

• Ability to moderate large groups

• Extremely organized and detail-oriented

• Proficient with Microsoft Office Suite or related software

• Bachelor’s degree in Communications or related area required

• At least two years of experience in training with one year ofsupervisory experience required