Automation Specialist PLC and HMI Products

Title:               Automation Specialist - PLC and HMI Products

Department:  Engineering

General Summary:

 To be one of the automation specialists within McNaughton-McKay to work with Sales and vendors in the development of marketing activities and support strategies for assigned technologies.

Pre-Sale Responsibilities:

1. A technical resource within McNaughton-McKay responsible for the sales support of assigned technologies.
2. Develops relationships with Sales and the decision-makers within the identified strategic accounts.
3. Monitors the technology trends evaluated and implemented at the identified strategic accounts.
4. Develops a marketing strategy with Sales to promote the sales of assigned technologies at strategic accounts.
5. Continuously documents activities with the identified strategic accounts. 
6. Utilizes relationships and documented activities to leverage value-add at the identified strategic accounts. 
7. Establishes relationships with vendors of assigned technologies as the technical liaison for sales and support.
8. Participates in the development of contracts and agreements with vendors of assigned technologies.
9. Manages appropriate inventory product mix and levels for assigned technologies.

Post-Sale Responsibilities:

1. Manages the availability and the identified strategic account requirements for the assigned technology products.
2. Manages the availability and the ESG requirements for the assigned technology products.
3. Trains the inside and technical support personnel on the assigned technology products.
4. Educates the sales staff on the assigned technology products.
5. Develops and maintains the information and supports infrastructure required for the assigned technology products.

Service Responsibilities:

1. Qualifies the level of assistance provided to customers with product and integration issues.
2. Creates the required service procedures to support the assigned technology products. 
3. Develops the vendor service/support strategies for the assigned technology products.   

Knowledge/Skills/Abilities:

1. Bachelor’s degree in Electrical or Mechanical Engineering required.
2. 3+ years of engineering experience required; 5+ years of professional engineering experience will be considered in lieu of meeting the educational requirement. 
3. Product knowledge of assigned technology products.
4. Thorough knowledge of strategic customer applications.
5. Proven analytical, organizational and communication skills.

Working Conditions:       Normal office environment.

Overnight travel required.

Reporting Relationships:

                Reports To:           Engineering Manager        

                Direct Reports:     None

EEO/AA/M/F/Vet/Disability Employer