Automation Specialist PLC and Automation Controls

McNaughton-McKay Electric Co.
Job Description

Title:       Automation Specialist- PLC and Automation Controls
Department:    Engineering

General Summary: 
 To be one of the automation specialists within McNaughton-McKay to work with Sales and vendors in the development of marketing activities and support strategies for assigned technologies.

Pre-Sale Responsibilities:

• A technical resource within McNaughton-McKay responsible for the sales support of assigned technologies.
• Develops relationships with Sales and the decision-makers within the identified strategic accounts.
• Monitors the technology trends evaluated and implemented at the identified strategic accounts. 
• Develops a marketing strategy with Sales to promote the sales of assigned technologies at strategic accounts.
• Continuously documents activities with the identified strategic accounts.  
• Utilizes relationships and documented activities to leverage value-add at the identified strategic accounts.  
• Establishes relationships with vendors of assigned technologies as the technical liaison for sales and support.
• Participates in the development of contracts and agreements with vendors of assigned technologies. 
• Manages appropriate inventory product mix and levels for assigned technologies.

Post-Sale Responsibilities: 

• Manages the availability and the identified strategic account requirements for the assigned technology products.
• Manages the availability and the ESG requirements for the assigned technology products.
• Trains the inside and technical support personnel on the assigned technology products.
• Educates the sales staff on the assigned technology products.
• Develops and maintains the information and support infrastructure required for the assigned technology products.

Service Responsibilities:

• Qualifies the level of assistance provided to customers with product and integration issues.
• Creates the required service procedures to support the assigned technology products.  
• Develops the vendor service/support strategies for the assigned technology products.    

Knowledge/Skills/Abilities: 

• Bachelor’s degree in Electrical or Mechanical Engineering required.
• 3+ years of controls engineering experience required; 5+ years of professional engineering experience will be considered in lieu of meeting the educational requirement.  
• Product knowledge of assigned technology products. 
• Thorough knowledge of strategic customer applications.
• Proven analytical, organizational and communication skills.

Working Conditions:      Normal office environment with some overnight travel required.
 
Reporting Relationships:
    Reports To:     Engineering Manager    
    Direct Reports:     None

EEO/AA/M/F/Vet/Disability Employer