Maintenance Systems & Planning Coordinator (Australia)

Company Overview

STACK Infrastructure builds, owns, and operates hyperscale and colocation data centers that power the world’s most ambitious technology companies. With a rapidly expanding footprint across APAC, STACK combines deep development expertise, flexible capital, and operational discipline to deliver critical digital infrastructure at scale.

Our clients include the largest hyperscale cloud platforms. We are building a regional platform defined by speed of delivery, power reliability, and long-term partnership — and we are assembling the team to lead that effort.

Summary/Objective

The Maintenance Systems & Planning Coordinator supports the safe, compliant and reliable operation of STACK’s mission-critical infrastructure by administering the Computerised Maintenance Management System (CMMS), coordinating maintenance schedules, and governing the change management workflow. This role chairs the weekly Change Advisory Board (CAB) to ensure disciplined process execution, while technical approvals remain with the ACOM and COM. The position ensures no conflicting maintenance activities occur across mechanical, electrical, controls and supporting systems and prevents excessive change stacking on the same day. The Coordinator also administers the rotating shift roster, annual/sick leave entries, and relief coverage planning to maintain continuous staffing for 24/7 operations.

This role directly supports STACK’s commitment to 100% uptime and a concierge-level customer service experience, ensuring risk is proactively managed, planned works are executed safely, and customer communications are clear, timely and professional.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Critical Operations

• Uphold STACK’s 100% uptime objective by maintaining accurate, reliable CMMS data to support operational decision-making.

• Administer the CMMS system including asset hierarchies, PM schedules, work order creation, close-out documentation, service reports and evidence accuracy.

• Ensure maintenance plans are reflected correctly in the 52-week schedule and updated promptly after changes, deferrals or engineering adjustments.

• Chair the Change Advisory Board (CAB), ensuring every submission meets STACK procedural standards (MOP/SOP/ITP, rollback, risk assessments, communication plans).

• Maintain the Change Calendar, applying freeze windows, preventing high-risk clustering and ensuring changes do not conflict across systems.

• Identify and prevent conflicts between maintenance and change activities (e.g., electrical + cooling + controls) to protect redundancy, safety and availability.

• Ensure ACOM and COM remain the technical and operational approvers for all changes; accurately record decisions and required actions.

• Link change records to the correct assets, PM tasks and work orders to preserve data integrity and operational traceability.

• Track deferred changes, overdue actions, incomplete close-outs and escalate procedural non-compliance to the CFM.

• Support vendor scheduling by ensuring all works are accurately recorded, do not conflict with site operations and include required compliance documentation.

• Maintain audit-ready CMMS and change documentation for internal reviews, customer audits and regulatory requirements.

• Develop and issue weekly/monthly reporting: PPM compliance, overdue work orders, change volumes, risk categories, conflict flags, and CAB action closure.

People

• Demonstrate professional conduct, clear communication and strong organisational discipline.

• Collaborate closely with the COM, ACOM, and FM team to coordinate maintenance, change and scheduling activities.

• Work with the CFM and HR to administer roster coverage, leave planning and Award-related tracking.

• Maintain strong relationships with vendors, ensuring coordinated scheduling, document submission and compliance with STACK processes.

• Support new starters with CMMS onboarding, change management process education and roster familiarity.

• Promote teamwork and operational consistency across all shifts and disciplines.

Competencies

• Strong understanding of CMMS/EAM systems, asset structures, work order flows and preventive maintenance programs.

• High attention to detail with disciplined record-keeping and documentation control.

• Ability to chair structured meetings (CAB), maintain accurate minutes and enforce procedural quality.

• Scheduling and planning capability, with ability to detect and resolve conflicts between maintenance and change activities.

• Clear communication skills for interacting with engineers, supervisors, vendors and operations leadership.

• Proficiency with Excel for roster tools, coverage metrics and operational reporting.

• Process-driven approach aligned to safety, compliance and availability.

• Strong organisational discipline and reliability under time-sensitive conditions.

Work Environment / Conditions

• Primarily Monday–Friday with occasional extended hours during high-activity periods or major change windows.

• Participation in operational readiness reviews, maintenance pre-briefs, CAB meetings and vendor coordination tasks.

Travel Required

• Minimal travel expected; occasional travel between local STACK facilities may be required based on operational needs.

Preferred Education and Experience

• Experience in mission-critical environments (data centre, hospital, utilities, transport, Defence or similar).

• Experience administering CMMS/EAM systems and coordinating maintenance or change schedules.

• Familiarity with operational change management workflows (CAB, MOP/SOP/ITP, PIR).

• Exposure to technical systems (electrical, mechanical, HVAC or controls) is desirable but not essential. Engineering or trade background preferred but not essential.

• Understanding of rostering, Award considerations and staffing coverage models for 24/7 operations.

Additional Eligibility Requirements

• Completion of STACK onboarding and required safety/compliance training.

• Ability to meet site authorisation requirements for system operation and system access.

• Ongoing compliance with STACK policies, procedures and behavioural standards.

Work Authorisation/Security Clearance Requirements

• Legal entitlement to work in Australia.

• Ability to satisfy pre-employment screening requirements (as applicable), including right-to-work checks and reference checks.

• Ability to meet data centre security requirements including badging, access control and adherence to customer-mandated security protocols.

• Security clearance is not required unless specified for a customer-specific area.

Equal Opportunity Employer

STACK provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, redundancy, recall, transfer, leaves of absence, compensation and training.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this role. Duties, responsibilities and activities may change at any time with or without notice.