Associate Principal - Program & Project Management

Role Program Manager

Department Project Management Office

Location Work Model Mississauga Canada Hybrid onsite attendance expected 2 days per week

Key Responsibilities

Define and lead program structure workstreams governance forums integrated roadmaps and executive reporting to achieve agreed business outcomes

Establish and maintain the overall delivery plan across multiple projects and teams including milestones resource plans budgets dependencies risks and benefits realization tracking

Provide programlevel leadership across business operations product engineering QA release support vendors and client stakeholders

Chair steering committees and key governance forums prepare decision briefs escalation paths and executiveready communications

Ensure projects within the program operate with appropriate delivery controls artefacts and alignment to enterprise or client governance frameworks

Develop maintain and qualityreview core delivery artefacts including detailed work plans schedules estimates resource plans communication plans riskmanagement plans dependency logs status packs and decision records

Ensure program and project teams comply with relevant organizational delivery standards and procedures including delivery methodologies and clientspecific governance requirements

Embed the Think and Act like a Client CISO mindset into program execution by proactively considering client risk posture cybersecurity controls regulatory obligations operational resilience audit readiness and dataprotection expectations

Identify progress and help close revenuegrowth accountexpansion and clientvalue opportunities within assigned accounts or program territories in partnership with account and delivery leadership

Identify and champion responsible AI automation and analytics opportunities that improve program efficiency reporting quality delivery predictability risk visibility and team productivity

Bring a highpotential growth mindset by looking for opportunities to innovate develop improved delivery practices and help the organization evolve with the financialservices tech nology industry

Manage program budget actuals forecasts resource contention and staffing plans while balancing business priorities and contractual commitments

Integrate scope and budget across related projects to identify synergies reduce duplication optimize delivery cost and enhance business benefits

Drive change leadership operational readiness and crossteam accountability to ensure the intended business benefits are achieved

Participate in the development of transformation program playbooks reusable delivery templates agile planning tools and BAU rollout processes to strengthen repeatability and scale

Coach and develop project managers change managers analysts and delivery team members to improve program discipline stakeholder engagement reporting quality and delivery outcomes

Strengthen PMO EPMO maturity by standardizing governance reporting capacity planning and programcontrol practices

Required Qualifications

Minimum 15 years of progressive IT projectdelivery experience including leadership of small medium and large projects in enterprise or regulated environments

Minimum 5 years of programmanagement experience leading complex multistream initiatives with integrated governance executive reporting financial oversight and crossfunctional delivery accountability

Required experience in financial services regulated technology environments enterprise software or complex clientdelivery organizations Canadian financialservices experience is preferred

Working knowledge of governance risk compliance cybersecurity privacy audit and operationalresilience considerations relevant to regulated financialservices client delivery

Current and related experience managing all facets of application platform and software productdevelopment projects including planning delivery quality release and stakeholder readiness

Demonstrated capability in program governance integrated planning budget management resource forecasting steering support vendor management and executive communication

Ability to execute and advise clients across Agile Scrum Waterfall Hybrid PMIPMBOK PRINCE2 CMMI ITIL PMLC and SDLC methodologies processes and procedures

Strong commercial awareness with ability to balance scope quality time cost risk and contractual commitments

Demonstrated ability to use AIenabled tools automation dashboards and datadriven insights to improve planning reporting risk management stakeholder communication and operational efficiency

High potential for continued leadership growth with a demonstrated desire to innovate learn quickly develop others and contribute to industryaligned delivery modernization