Associate Principal - Architecture

ServiceNow GenAI/ Agentic AI Developer:

 Summary

Own AIled solution advisory and offering development on ServiceNowcovering Now Assist patterns agentic workflows governance and customerready use casesKey Responsibilities

Define AI usecase portfolio agentic workflows assist experiences AI searchRAG patterns where applicableCreate reference architectures guardrails governance and reusable agent patterns aligned to CoE innovation goals Support presales value narrative feasibility effort estimation risk assessment for AI implementationsCollaborate with developers for prototyping and integration patterns define evaluation criteria and KPIs

MustHave Skills

11-20 years overall strong ServiceNow platform depth practical AIautomation solutioningExperience with workflow automation data readiness securityprivacy considerations

NicetoHave:

Exposure to AI governance prompt patterns and evaluation frameworks for enterprise implementations