Associate III - Cloud Infrastructure Services

Who we are:

At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at.

Summary:

We are seeking an experiencedOkta IGA Engineer (Level 3) to manage, enhance, and support enterprise Identity & Access Management (IAM) solutions. The ideal candidate will have strong expertise inOkta Identity Governance & Administration (IGA), Single Sign-On (SSO), Access Management, Workflow Automation, and Security Governance. This role involves designing secure identity solutions, integrating enterprise applications, automating access workflows, and ensuring compliance with organizational security policies.

The Opportunity:

Key Responsibilities

Identity & Access Management (IAM)

• Manage end-to-end identity lifecycle processes including onboarding, offboarding, and access modifications.
• Administer and support advanced Okta IAM operations and service requests.
• Design, implement, and maintain Role-Based Access Control (RBAC) models.
• Enforce Segregation of Duties (SoD) and access governance policies.
• Configure and maintain identity-related security policies and controls.

Okta Integration & Architecture

• Implement and support Single Sign-On (SSO) integrations for enterprise applications.
• Configure user provisioning and deprovisioning workflows.
• Design and optimize Okta architecture, workflows, and custom integrations.
• Develop and customize Okta connectors and identity integrations.
• Coordinate with vendors for issue resolution, upgrades, patches, and solution enhancements.

Identity Governance & Compliance

• Administer and troubleshoot Identity Governance and Administration (IGA) processes.
• Execute access certification and periodic access review campaigns.
• Perform security assessments, compliance validations, and remediation activities.
• Support audit requests and maintain compliance with identity governance standards.
• Monitor and mitigate identity-related vulnerabilities and risks.

Operations & Incident Management

• Handle complex incidents, service requests, and escalations beyond L1/L2 support.
• Conduct root cause analysis (RCA) for recurring IAM-related issues.
• Generate operational, audit, and compliance reports.
• Monitor privileged access activities and review PAM session logs.
• Automate repetitive tasks to improve operational efficiency and reduce manual intervention.

Collaboration & Support

• Work closely with Security, Infrastructure, Cloud, Application, and Compliance teams.
• Provide technical guidance during outages and critical incident situations.
• Support enterprise authentication and authorization initiatives.
• Participate in continuous improvement of IAM processes and governance frameworks.

What you need:

• ·4-7 years of experience in Identity & Access Management.
• ·Minimum 3+ years of hands-on experience with Okta solutions.
• ·Experience implementing enterprise SSO, provisioning, and identity governance solutions.
• ·Strong troubleshooting and incident management skills.
• ·Experience working in large-scale enterprise environments.

Required Skills:

Mandatory Skills

• Okta Identity Governance & Administration (IGA)
• Okta Identity Cloud
• Single Sign-On (SSO)
• Identity & Access Management (IAM)
• Workflow Automation
• Role-Based Access Control (RBAC)
• User Provisioning & Deprovisioning
• Access Certification
• Security Policy Enforcement

Desired Skills:

• Privileged Access Management (PAM)
• Custom Connector Development
• API Integrations
• Identity Lifecycle Management
• Security Compliance & Audit Management
• Incident and Problem Management
• Risk Management & Governance

Qualification:

• ·Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or related field.
• ·Relevant Okta certifications are highly preferred.

What we believe:

We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone to champion diversity and inclusion and to place people at the centre of everything we do.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honour our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

• To support and promote the values of UST.

• Comply with all Company policies and procedures