Associate Director - Program & Project Management

Role name Global Project Manager

Exp range 10 Plus years

location Pan India

usually its from 12 30 8 30 PM IST

Job Description Global Project Manager

Email Standardization Infrastructure

Consolidation

Role Overview

We are seeking a resilient politically savvy and highly organized Global Project Manager to

lead a critical strategic initiative migrating our multinational organization from disparate

countryspecific email systems to a single unified global email domain

This role sits at the intersection of global strategy and local execution You will be responsible

for orchestrating the central infrastructure roadmap while simultaneously aligning negotiating

with and driving local country teams to update their regional infrastructure Because this

change impacts local autonomy managing significant stakeholder resistance standing

your ground and knowing exactly when and how to escalate are critical success factors for

this role

Key Responsibilities

1 Global Strategy Central Planning

Infrastructure Roadmap Define plan and execute the global infrastructure milestones

required to support a single email domain across all operating countries

Dependency Management Coordinate closely with central IT cybersecurity and

enterprise architecture teams to ensure the global backbone is ready for rollout

Governance Establish clear project KPIs timelines and reporting structures for global

leadership

2 Local Alignment Rollout Coordination

Country Engagement Act as the primary bridge between the global project team and

local country ITBusiness leads

Local Infrastructure Planning Align with each country to map out their local technical

readiness legacy system deprecation and migration timelines

Resource Tracking Ensure local business units allocate the necessary budget and

technical resources to meet the global timeline

3 Stakeholder Management Change Resistance

Navigate Resistance Expect identify and actively manage pushback from country

leads regarding local constraints timing or loss of local branding

Firm Negotiation Defend the global template and objective ensuring local exceptions

are heavily scrutinized and minimized

Strategic Escalation Know when consensus cannot be reached Diplomatically but

firmly escalate blockers to executive sponsors before they impact the critical path

Profile Requirements

Experience Education

Project Management Expertise 10 plus years of experience leading complex largescale

IT infrastructure projects within a multinational or global matrix organization

Domain Knowledge Proven track record of managing enterprisewide email migrations

eg Office 365 Google Workspace consolidation and identity management Active

Directory rollouts

Identity Access Management IAM Strong knowledge of Active Directory AD

Azure AD Entra ID or other identity providers like Okta or Ping Understanding

directory synchronization eg AAD Connect single signon SSO and authentication

protocols SAML OAuth is crucial for consolidating identities before a migration

Change Management Demonstrable experience driving adoption in environments with

high institutional resistance

Core Competencies Soft Skills

High Resilience Thick Skin Comfortable being the bearer of centralized mandates

and handling pushback without losing focus or momentum

Excellent Stakeholder Management Ability to communicate effectively at all levels

from local system administrators to Clevel global executives

Firm yet Diplomatic Strong negotiation skills with the ability to say no constructively

while maintaining professional relationships

Conflict Resolution Sharp judgment on when to problemsolve locally versus when to

formally escalate to leadership

What We Offer

A highvisibility role with a direct impact on the organizations global digital

transformation strategy

The opportunity to work with diverse crosscultural teams across multiple continents

A dynamic environment where your leadership and driving force will shape the future

workplace of our company