Associate Director of Campus Safety & Secuirty

The mission of Goodwin University is to educate a diverse student population in a dynamic environment that aligns education, commerce, and community. Our innovative programs of study prepare students for professional careers while promoting lifelong learning and civic responsibility. As a nurturing university community, we challenge students, faculty, staff, and administration to fully realize their highest academic, professional, and personal potential.

The Associate Director of Campus Safety & Security supports the Director of Campus Safety & Security in providing leadership and oversight of the University's campus safety, security, emergency preparedness, risk management, and regulatory compliance programs. This position manages significant components of the department's day-to-day operations — including administrative oversight of the University's contracted security vendor, compliance and crime-reporting support, incident response, and cross-departmental coordination — and serves as the Director's designated backup, acting in the Director's capacity in the Director's absence. The Associate Director ensures compliance with all applicable state and federal laws, rules, and regulations related to campus safety, and supports alignment of departmental programs with the University's Strategic Plan.

Essential Job Functions/Primary Responsibilities

The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Leadership & Departmental Support

• Assists the Director in the leadership and management of the Department of Campus Safety, a 24/7/365 operation, including training, direction, and supervision of security staff and contracted security services. 
• Assists the Director in setting short-and-long-term goals, accountability metrics and reporting systems for the department. 
• Advises the Director on operational risks, compliance obligations, and mitigation strategies; contributes to departmental budget administration, resource planning, and performance-metric tracking.
• Develops and maintains excellent working relationships with students, faculty, staff, and external customers/constituents.
• Establishes and maintains productive working relationships with key internal partners, including the Student Conduct Officer(s), Human Resources, Legal Affairs, and Title IX Compliance.
• Fosters a department-wide culture of safety, accountability, preparedness, and community engagement.
• Acts as the Director of Campus Safety & Security in the Director's absence.

Security Operations & Vendor Oversight

• Assists in directing campus-wide security operations, access control[DN2.1], and safety protocols across University, school, and residential properties.
• Manages day-to-day administration of the University's contracted security services, including monitoring staffing levels, performance standards, training compliance, and overall vendor accountability.
• Reviews the contracted security vendor's weekly payroll submissions for accuracy and completeness prior to final approval by the Director.
• Ensures effective, responsive, and community-oriented security services are maintained across all campus and school locations.

Compliance, Risk Management & Emergency Preparedness

• Is responsible for institutional compliance with applicable federal, state, and local regulations, including the Clery Act, VAWA, DFSCA, OSHA, Title IX, and FERPA, as well as local, state, and federal crime-reporting mandates.
• Assists with crime reporting, annual security report preparation, emergency notifications, audits, and regulatory reviews.
• Supervises IACLEA-accredited programs, including ensuring compliance with all applicable standards.
• Leads the development, implementation, and maintenance of policies, procedures, and programs related to campus safety, emergency management, and risk mitigation.
• Coordinates with internal and external emergency response protocols and agencies; in the event of an emergency, enacts the University's All-Hazards Emergency Response Plan.
• Participates in emergency preparedness planning, training exercises, and crisis-response and incident-management activities.

Threat Assessment, Community & Internal Partnerships 

• Supports risk assessments, safety audits, and threat-management initiatives to identify and mitigate institutional risks.
• Assists in behavioral intervention and threat-assessment efforts.
• Coordinates with law enforcement, fire departments, emergency medical personnel, government agencies, and community stakeholders, supporting the Director's role as the University's primary liaison.
• Participates in the Safety Committee for the Goodwin University campus and affiliated Magnet Schools, and in building-level safety committees.
• Coordinates with Facilities, Grounds, and Special Projects staff regarding building and parking-lot closures, utility shutdowns, and renovation-related safety and access logistics.
• Supports planning and security staffing for University special events, including events requiring coordination with outside agencies or dignitary security details.
• Assists the Director in the development and delivery of campus-wide safety education and crime prevention training.

Training & Security Technology

• Develops and delivers safety education, emergency preparedness, and security training programs for security staff.
• Coordinates with contracted security supervision to facilitate ongoing training opportunities for security officers.
• Monitors the condition of security equipment and assists in managing security technology systems, including access control, surveillance, alarm, and emergency communication systems, and recommends technology enhancements.
• Assists the Director in evaluating and updating university departmental policies.

Personnel Leadership

• Manages and supervises security personnel and oversees contracted security staff.
• Establishes performance expectations, training programs, accountability measures, and professional development opportunities for security staff to ensure effective service delivery.
• Coordinates with Human Resources to address matters arising from employee terminations, disciplinary actions, and other personnel matters involving university staff.
• Coordinates with vendor site supervisor to address concerns with contracted security staff.

Incident Response & Documentation

• Responds to incidents on campus, including at Goodwin University Magnet Schools as necessary, and completes written records of all criminal incidents, emergency medical incidents, and auto accidents.
• Responds to incidents, conducts investigations, and writes reports regarding potential Student Code of Conduct violations, and provides updates to appropriate staff regarding student campus bans.
• Reviews incident, shift, and vendor reports for accuracy, completeness, and appropriate classification.
• Participates in regular meetings with the Director and contracted security supervision to review department policies, operational plans, special events, crime trends, and student conduct (Maxient) reports.

Other Functions

• Performs similar or related work as required, directed, or as the situation dictates.
• Continues professional development and training; keeps current with trends in campus safety and security.
• Assists other department staff as needed to promote a team effort.
• Conducts all work in a safe manner and ensures all work-safety practices are followed.

Knowledge, Ability and Skill

• Excellent verbal and written communication skills, with the ability to prepare clear and accurate reports.
• Strong supervisory, management, and leadership skills, including experience navigating vendor relationships and performance expectations.
• Knowledge of local, state, and federal crime-reporting mandates and applicable regulatory frameworks (e.g., Clery Act, Title IX, VAWA).
• Demonstrated skill in risk management, threat assessment, and crisis response.
• Investigative and program-development skills.
• Strong analytical, organizational, and problem-solving abilities.
• Ability to remain calm and decisive during emergencies and high-pressure situations.
• Demonstrated commitment to promoting diversity, equity, and inclusion, and to fostering an environment in which all members of the University community are treated with respect and dignity.
• Proficiency with Microsoft Office suite and other industry-driven security/reporting software.

Qualifications

Minimum Required Qualifications

Education, Training and Experience

• Bachelor's degree in criminal justice, public safety, or a related field preferred; an equivalent combination of education and progressively responsible experience will be considered.
• 5–7 years of progressively responsible experience in campus safety, law enforcement, security operations, or emergency management.
• At least 3 years of supervisory or management experience; experience overseeing contracted service providers preferred.

Preferred Qualifications

• Campus safety leadership experience in higher education.
• FEMA ICS/NIMS certifications.
• Certified Clery Compliance Officer, or ability to obtain within one year of hire.
• Experience with enterprise security systems, threat-assessment teams, and emergency-response planning.
• Trained in mental health awareness and interventions in public safety settings.
• Special Requirements
• Must possess a valid driver's license with a clear driving record.
• Must carry a weapon.
• Must be available to respond to campus emergencies and critical incidents outside normal business hours, including nights, weekends, and holidays, consistent with the department's 24/7/365 operation

Special Requirements: 

• Valid Drivers License & Insured Vehicle

Physical and Mental Requirements: 

Vision Requirements:

X Close vision (i.e. clear vision at 20 inches or less)

_ Distance vision (i.e. clear vision at 20 feet or more)

_ Color vision (i.e. ability to identify and distinguish colors)

_ Peripheral vision (i.e. ability to observe an area that can be seen up and down or

left and right while the eyes are fixed on a given point)

_ Depth perception (i.e. three-dimensional vision, ability to judge distances and

spatial relationships)

___ No special vision requirements

Full-Time Employee Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Pet Insurance
• 401k employer match
• Employee & dependent life insurance
• Great tuition benefits for employee, spouse & dependents
• PTO program

Please note that an internal candidate has been identified for this position.

(This job description does not constitute an employment agreement between Goodwin University and employee. It is used as a guide for personnel actions and is subject to change by the university as the needs of the university and requirements of the job change.)