IL
Associate Customer Service Rep I
ICONMA, LLC
🇺🇸 United States
On-site
Mid level
3 months ago
3 months ago
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Responsibilities:
- Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.
- The Entry level Customer Service Representative will perform many of the same duties as the experienced level but will have more direct supervision and oversight.
- The Entry level will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services.
- Solve simple customer problems and analyze customer service needs for communication to service and technical departments.
- Frequently reports to the Customer Service Manager.
Requirements:
- Level i: 0-3 years.
- Minimum of 2-4 years work experience performing venipunctures in a fast-paced lab or hospital setting.
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Associate Customer Service Rep I · ICONMA, LLC