Associate, Corporate Account Services, DBS Vietnam HCMC

·        To process opening/closing/updating accounts including fixed deposit accounts in compliance with internal policies/procedures as well as local regulatory requirements. To ensure that the application forms and supporting documents for account related processes are properly completed and filed.

·        To attend admirative tasks related to customer accounts such as audit confirmation, balance confirmation, advice/statement, VAT invoices, AML screening, regulatory reporting, customer inquiries, ect. 

·        To process User registration & Maintenance for applied channels of banking services

·        To process cash withdrawal / deposit, cheques and other counter teller works timely and accurately.

·        To attend customer’s inquiries via telephones

·        To check daily account services reports, ensure all daily transactions are accurately processed and captured in systems.  Report discrepancies, if any, to supervisor promptly.

·        Work closely with various stakeholders to ensure client’s requests are fulfilled

·        To ensure timely and accurate preparation of reports to Head Office and local Regulators.

·        To support and back-up for staff within team ensuring good teamwork and collaboration culture

·        To contribute and collaborate with team on ideas, initiatives and project support for improvement of process, update policies, guidelines and other improvements

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