Associate Clinical Program Manager

Founded in 1867, the Sacramento Children's Home is the oldest active charity in Sacramento and among the most highly respected. SCH is an equal opportunity employer who values an inclusive work environment that celebrates and recognizes the diversity of its employees. At SCH, we appreciate that having employees of many different backgrounds strengthens our organization, and we strive to create a workforce that reflects the diverse and culturally rich communities that we serve.

OVERVIEW:  The Associate Clinical Program Manager (ACPM) provides clinical leadership, direction and management to the Counseling Center program. The ACPM supports the Senior Clinical Program Manager (SCPM) with overseeing the clinical and administrative activities across all locations as needed and helps ensure that policies and systems are in place to meet SCH, county and state requirements.

DUTIES:

1. (40%) Program Administration and Fiscal Management

• Takes leadership role in administering, managing, coordinating and maintaining the program with the guidelines and budget set forth with the county contract and SCH policies and systems.
• Reinforces and maintains a staffing structure to support the clinical services across all service locations.
• Reinforces and maintains systems of communication, supervision, support, etc. across all service locations to ensure a positive culture of teamwork and morale.
• Reinforces development of a staff training plan so staff have the knowledge and skills to meet the needs of clients and families.
• Follows SCH policies and systems to ensure the effective and efficient operation of the program.
• Reinforces site-specific systems to ensure clear and effective processes.
• Works closely with the SCPM to reinforce program budget and supports monitoring of monthly expenditures.
• As needed, reviews monthly financial statements with SCPM and discuss any issues of concern.
• Maintains tracking of productivity standards and provides support to program to reach target goals.
• Acts as liaison with Sacramento County contacts regarding census, contract compliance, etc. in the absence of the SCPM.
• Works closely with SCPM to ensure program operates within the scope and expectations of the contract.  This includes identified evidence-based, promising and community-defined practices and use of interventions that are consistent with these approaches.
• Provides approvals for expense reports, petty cash, credit card and gift card process.
• In conjunction with SCH QI, ensures that all data collection, fidelity reporting, and other internal and county requirements are completed and submitted on time.
• Maintains positive relationships with identified co-location and other community partners and proactively addresses any challenges. 
• Reinforces agreed upon deliverables by other community partners, including monitoring of outcomes and expenses.     

1. (40%) Personnel Management

• Directly supervises assigned staff and provides regular supervision as needed.
• Processes or oversees the processing of all required personnel tasks, including but not limited to, personnel changes, timesheets, expense reports, evaluations, promotions, disciplinary actions, etc.
• Oversees staff, providing the necessary and appropriate counseling or disciplinary action in accordance with agency policies, consulting with the SCPM and Director of Human Resources when major disciplinary action is needed.
• Ensures accurate timekeeping and attendance records are maintained and submitted in a timely manner to accounting.
• Facilitates assigned meetings, case conferences, etc. as assigned.
• Orients incoming staff to the program, Agency and County and provides training on requirements and regulations.
• Participate in hiring, orientation/training and discharge process for positions as needed.
• Assigns cases to clinicians based on availability and skills as needed.
• Provides individual and group supervision for clinical staff, as necessary.
• Coordinates with the Human Resources department to advertise and recruit for open positions.
• Conduct employment interviews and support making final hiring decisions.
• Ensures compliance with CA HR laws and SCH policies and systems that include, but not limited to recruitment, training and orientation, evaluations, and employee discipline. 

1. (20%) Other Duties

• Provides crisis support to staff, clients and families, as needed.
• Collaborates with treatment teams regarding client care.
• Coordinates psychiatry and Medical Assistant duties with SCPM, as needed.
• Continuously evaluates practices and educates staff in application of these standards and practices.
• Attends SCH meetings, trainings and external training/conferences to meet BBS licensing requirements and keeps up to date with current information and developments.
• Ensures that program EHR reflects quality documentation and follows up with program staff as appropriate to address quality control.
• Reviews program outcomes with SCPM and when necessary, implement improvement efforts for areas below standard.
• Supports implementation of performance and quality improvement initiatives and activities.
• Runs applicable EHR reports in a timely manner to ensure that contract requirements and appropriate quality control standards are being met.
• Maintains compliance with agency, county, COA, etc. standards.
• Attends internal meetings, work groups, committees, activities, etc. as needed.
• Participates in county and community meetings to ensure maintaining up to date information that impacts program operations and client services.
• Performs other duties as assigned.

Knowledge, Skills and Abilities:

• Knowledge of evidence based or promising practices relevant to program practices.
• Able to read, write, speak  and understand the English language.
• Knowledge of sound management and supervisory techniques.
• Excellent interpersonal and communication skills, both verbal and written.
• Excellent problem identification, and resolution skills.
• Strong negotiation and delegation skills. 
• Knowledge of Medi-Cal and county behavioral health requirements.
• Knowledge of child/adolsecent development.
• Knowledge of youth and families involved in the child welfare and probation systems.
• Good knowledge of a variety of therapeutic interventions and models including but not limited to, individual, family and group therapy.
• Skill to accurately assess the needs and strengths of youth and families.
• Knowledge of the Diagnostic and Statistical Manual of Mental Disorders
• Knowledge of crisis intervention, AOD and complex mental health issues.
• Knowledge of legal/ethical issues as outlined by the California Board of Behavioral Sciences (BBS).
• Knowledge of child/adolescent development, and/or child psychology to identify and encourage age appropriate behavior, as well as understand the residents behaviors and reactions.
• Ability to relate with children in a nurturing and respectful manner.
• Ability to establish and maintain appropriate boundaries with children.
• Knowledge of medications and their reactions.
• Knowledge of child abuse issues.
• Knowledge of substance abuse issues.
• Knowledge of anger management and coping skills.
• Knowledge of psychotropic medications.
• Skill to plan and organize multiple tasks at one time.
• Excellent organizational skills.
• Ability to make independent decisions in a logical, responsible, timely and compassionate manner.
• Knowledge of  budget evaluation, control and planning.
• Knowledge of basic mathematics.
• Knowledge of Microsoft Word, Outlook and Excel
• Ability to work cooperatively with a culturally diverse population and work force.
• Ability to work with community and outside agencies in a collaborative and cooperative manner.
• Able to report to work on a regular and reliable basis.
• Ability to effectively manage stressful situations and respond to crisis in a timely and appropriate manner.
• Ability to provide services at any SCH sites, co-located partner facilities and in various community locations.
• Able to provide services at times to meet the needs of youth and families to include evenings and weekends.

LOCATION:  2750 Sutterville Rd. Sacramento, CA 95820

SCHEDULE:  Monday – Friday, 8:30am-5:00pm. Evenings and/or weekends based on program needs.

SALARY:        $103,730.00 - $112,194.37 annually, to start

Qualifications

Driving is an essential function of this job, and as such, employees in this position will be required to furnish their own vehicle to be used in the course of employment. A valid CA driver’s license and minimum insurance coverage is required.

Must be at least 21 years old.

Education and Experience:

A Master’s Degree in a Behavioral Science and licensed by the State of California Board of Behavioral Sciences as a LMFT, LPCC or LCSW is required. Must meet all BBS requirements for supervising interns.

At least 5 years of experience working with children and family in social service programs is required, including a minimum of two years supervisory experience is required, preferably in a program working with children and adolescents. Prior experience supervising interns and managing a diverse workforce is required. Previous experience with High Fidelity Wraparound and program development is highly desirable.

Licenses, Certifications, Registrations:

LCSW, LMFT, LPCC or related license is required. Must complete supervisor training as required by the California Board of Behavioral Sciences.

CPR Certification is preferred or obtained within agency-required timeframe.

BENEFITS: Excellent benefits package including medical, dental, vision, life and accident insurance, short and long-term disability plans, retirement plan with company match, paid vacation, sick leave, 11 paid holidays, tuition reimbursement, professional development and career advancement opportunities.

TO APPLY: Qualified employees must submit a completed Request for Promotion or Transfer form along with their resume to Human Resources. External candidates must complete our on-line employment application available atwww.kidshome.org/careers.

PLEASE NOTE: Non-SCH employees who are made an offer of employment will be required to pass a post-offer, pre-employment background process that includes passing a drug test, including marijuana. Applicants who do not pass any part of this pre-employment process will have their offer of employment rescinded.