Assistant Officer, Personal Banker, Consumer Banking Group

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Acquire new-to-bank customers and drive growth in Current Account and Savings Account (CASA) balances.
• Deliver high-quality customer service to branch visitors, addressing inquiries and resolving issues effectively.
• Identify customer needs and recommend appropriate consumer banking products and services to meet their financial goals.
• Participate in sales campaigns, roadshows, and marketing events to expand the customer base.
• Ensure strict adherence to regulatory requirements, operational risk controls, and internal bank policies.
• Collaborate with team members to achieve branch performance targets and maintain service standards.

Requirements

• Bachelor's degree or Diploma in any discipline.
• Prior experience in sales, customer service, or relationship management, preferably within the financial services sector.
• Strong interpersonal and communication skills with a customer-centric approach.
• Results-oriented mindset with a proven track record of meeting performance targets.
• Ability to adapt and thrive in a fast-paced, dynamic environment.
• Basic understanding of consumer banking products and operational compliance.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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