Assistant Manager - Retail

Creatif is and AWARD WINNING ART STUDIO for kids & adults. At Creatif, Art meets Technology. We’ve combined an inspiring studio environment with a wide selection of items and our ArtPad app to create a unique space that is exciting and engaging!

At Creatif we offer DiY Walk In session, Private Parties, Painting Workshops, Art Classes, Corporate events, Camps & more.

We are looking for vibrant, self-motivated, outgoing and creative candidates who are excited to work for a growing national brand.

This position is for our Pleasanton flagship studio location.

Job Type: Part-time

Open availability on Fri - Sat- Sun is required for this position.

DESCRIPTION:

Do you love to interact with people? Do you have a great personality, possess a creative flair & leadership skills along with stellar customer service experience?

If YES, we could have the perfect opportunity for you! Be a part of the Créatif team by becoming a Créatif Asst. Manager/ Supervisor.

THE ROLE:

The Asst. Manager/ Supervisor will report to the Store Manager, and will be responsible for supervising all store activities when on duty. Superior customer service experience and positive attitude is a must for this role. An ideal candidate will possess previous experience in retail management and sales.

ESSENTIAL RESPONSIBILITIES INCLUDE, AND ARE NOT LIMITED TO:

 Handling phone calls and addressing customer queries

 Using cash register, bookings & sales

 Communicating with the party host on all event requirements

 Maintaining the flow of event and help execute all tasks within the required timeframe

 Ensuring and enforcing that the participants are following adequate safety measures and maintaining a clean and safe environment at all times

 Build and maintain a fun, positive, interactive and enthusiastic environment at the store

 Motivate and encourage all team members

 Run events with party coordinators as needed

 Manage the entire workflow of events

 Manage and complete all event related activities

 Inventory and stock management

 Monitor and manage all events and planned sessions

QUALIFICATIONS:

 Supervisory/Event management experience

 Previous experience in retail, customer service, sales or other related fields

 Ability to thrive in a fast-paced & growing environment

EXPERIENCE:

 Excellent written and verbal communication skills

 Highly preferred- Sales experience

 Highly preferred- Good time management, organization and prioritization skills

 Highly preferred - Experience working with kids in a kid friendly environment

REQUIRED:

 Must be able to lift 30-40lbs regularly throughout shifts

 Ability to stand, bend, reach and scoop throughout assigned shift

IDEAL CANDIDATE – The qualifications listed are typical of the knowledge, skills, and abilities of successful employees within this classification.

Knowledge of:

 Principles and practices of job site safety, potential job hazards, and state and local regulations.

 Basic computer programs.

Skill and / or Ability to:

 Accurately operate a calculator and POS system.

 Use computers and technology capabilities.

 Demonstrate proficiency and knowledge in area(s) of expertise.

 Communicate well both verbally and in writing; listen to and understand various viewpoints; share relevant information timely; provide constructive feedback; maintain professionalism.

 Effectively and productively engage with others and establish trust, credibility, and confidence.

 Promote collaboration and assist others with their initiatives and efforts.

 Consistently build knowledge and expertise about current job.

 Listen to and build customer relationships; increase customer satisfaction and ensure commitments are met.

PERKS OF WORKING AT CREATIF:

 Fully stocked snack/tea and coffee station in break room

 Creative and lively work environment