WM
Assistant Manager - Digital Transformation
Wynn Macau
Location not stated
Manager or above
7 months ago
- HTML
- CSS
- Python
- JavaScript
- Java
- SQL
- JSON
- SOX
- Power BI
- Tableau
- PowerPoint
- Visio
- OCR
- AI
7 months ago
Job Description
Job PurposeWynn Resorts (Macau) S.A. has a vision on moving forward to digitally transform its operation throughout the company. By digitizing information and automating business process, we increase the overall efficiency and productivity of teams while focusing on growing our business. Digital Transformation team is dedicated and responsible to ensure the company is going to attain this goal.
The Assistant Manager of Digital Transformation supports the planning, coordination, and execution of digital initiatives that enhance business efficiency, customer experience, and operational excellence. This role works closely with cross functional teams to identify opportunities, implement new technologies, manage projects, and promote a culture of innovation across the organization.
Key Responsibilities
• Responsible for all Digital projects, from feasibility study, development, implementation, to project go-live.
• Work closely with business users across departments to identify opportunities for automation.
• Collaborate with different stakeholders to identify user requirements; create and execute solution plans.
• Develop innovative solutions to streamline manual operations and maximize process efficiency.
• Review each process performance and validating results with related business objective.
Competencies and Requirements
Experience: Minimum 3+ years working experience in IT supervisory/management role. Minimum 5+ years working experience in IT operation role.
Experience in Gaming/Hospitality industry is an advantage.
Education: Degree holders in Computer Science, Business Information Systems, or related disciplines.
Language Abilities: Proficient written and spoken communication skills in English and Chinese Cantonese and Mandarin.
Computer Skills: Programming experience with HTML, CSS, Python, JavaScript, Java, SQL, API (JSON/RESTful), etc.; Knowledgeable in SOX, PCI, MICR and MCSL; Proficient in using Power BI/Tableau and PowerPoint for presentations; Proficient in using MS Visio for creating business workflow diagram.
Remarks: Clearly analyze business process, identify the business challenges and implement the right solution that lead to digitally transform the business operation.
Manage documentation for and present updates on Kick-off, Milestone Updates, and Closure to projects and stakeholders.
Familiarity with Robotic Process Automation, Workflow Engine, Intelligent Document Process, OCR, and AI technologies. Establish and implement standards to ensure all team members effectively and sustainably deliver projects.
Excellent time and project management skills, ability to prioritize with proven KPI
Assistant Manager - Digital Transformation · Wynn Macau