Assistant Manager

Job Purpose:
- The Assistant Manager is responsible for the daily operations of the restaurant. They ensure compliance and company standards are maintained, as well as direct staff to ensure that guests have a great dining experience.

Key Responsibilities:
- Proper operations of the restaurant, ensuring smooth and efficient service.
- Adhering to and executing the steps of service to provide excellent guest experiences.
- Creating and managing staff schedules to ensure adequate coverage.
- Maintaining high food quality standards in all dishes prepared and served.
- Enforcing all health and food safety standards and regulations to ensure a safe environment for guests and staff.
- Participating in the recruiting, hiring, and training of new employees.
- Monitoring employee performance and providing feedback for improvement.
- Coaching and developing team members to enhance their skills and career growth.
- Addressing and resolving guest complaints in a timely and effective manner.
- Enforcing company policies and procedures to maintain a consistent and compliant work environment.
- Handling money accurately and responsibly, including cash management and reconciliation.
- Conducting inventory counts, placing orders, and performing reconciliations to manage supplies effectively.
- Performing other duties as assigned by the Restaurant Manager or other senior leadership.

Benefits Overview

All employees are offered medical, dental, vision, supplemental life, disability, hospital, and accident insurance. Employees are able to enroll in the company 401k plan after 90 days of employment. Paid sick leave accrues at the rate of 1 hour per 30 hours worked with a carryover cap of 80 hours.

Qualifications

Required Education:
- High School diploma or GED
- Foodservice Management Certification

Required Experience:
- 2-4 years leadership experience in a fast-paced restaurant environment
- Microsoft Office proficiency

Preferred Experience:
- 2-4 years leadership experience in a full-service restaurant setting
- Working knowledge of federal, state, and local labor laws and regulations

Required Skills and Abilities:
- Ability to lift/move objects up to 40 pounds
- Customer Service
- Proven problem-solving, organizational, and planning skills
- Verbal and written communication skills
- Teamwork
- Multi-tasking
- Ability to work varied schedules including nights, weekends, and holidays