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Assistant Customer Service Manager

Nino Salvaggio International Marketplace
🇺🇸 United States
On-site
Manager or above
74 months ago
$18 – $20 / hour
  • Health insurance
  • Pension
74 months ago
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Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance
Nino Salvaggio is currently looking for an Assistant Customer Service Manager for our Troy location.

RESPONSIBILITIES:

  • Assist customer service manager with effectively directing and supervising all functions and activities of the department and personnel to ensure optimum productivity, excellent customer service and satisfactory results.
  • Assist customer service manager with all aspects of the customer service department, including but not limited to: cash management, line flow and customer service, scheduling, counseling, attendance tracking, cash counting, line control, refunds, audits, etc.
  • Place primary importance on delivering superior customer service.
  • Maintain attention to detail, completing multiple or repetitive tasks, including cash handling.
  • Operate cash register when needed.
  • Demonstrate a serious commitment to accuracy, especially as it pertains to cash management and quality while meeting goals or deadlines.
  • Ensure that cashiers are assisted with price checks in a prompt and timely fashion.
  • Promote customer good will by providing high standards of customer service, insuring that all cashiers and courtesy clerks (baggers) do the same.
  • Other duties as assigned.
QUALIFICATIONS:

  • High school diploma or GED, required.
  • Previous cash handling experience, required.
  • Previous customer service experience, required.
  • Previous management experience, preferred.
  • Must be able to work early mornings, nights and weekends.
  • Must have reliable transportation.  
BENEFITS:

  • Health
  • Dental
  • Vision
  • Short term disability
  • Accident
  • Hospitalization
  • Critical illness
  • Life insurance
  • Flexible spending
  • Education reimbursement
  • 401K match
  • Employee discount
  • Company paid life insurance policy
  • Company paid LTD policy
If you are interested in this position, please follow the 2 step application process which includes a formal application after some initial questions.        

This position works 45-50 hours per week which will be $47,000-$57,000 annually.

EOE           

Assistant Customer Service Manager · Nino Salvaggio International Marketplace

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