Artificial Intelligence Solutions Director

About this role:

Digital within Consumer Banking & Lending (CBL) is seeking anArtificial Intelligence Solutions Director to join its Digital Strategy team. This leader will set direction across a portfolio of strategic digital, data and AI priorities, lead and develop a team, and partner across product, design, technology, data, and business teams to shape roadmaps, drive execution, and deliver measurable business and customer outcomes. In addition, the ideal candidate will play a critical role in building and shaping a newly formed Product Development Lifecycle Transformation function, responsible for transforming and optimizing how work gets done across the Digital organization to improve efficiency, reduce friction, and accelerate delivery through strong product leadership, cutting-edge AI/ GenAI tooling, operating model design, and data‑driven execution. 

The role requires strong enterprise leadership, sound judgment, and the ability to translate complex opportunities into clear, executive-ready strategies and decisions.   

This role is ideal for a strategic product leader who can independently tackle ambiguous, enterprise-level problems, lead through influence and formal people management, and build alignment across senior stakeholders while coaching a team to deliver high-impact outcomes.

Learn more about the career areas and lines of business atwellsfargojobs.com.

In this role, you will:

• Set the strategy and direction for a portfolio of digital initiatives, aligning investments to business objectives, customer needs, and enterprise priorities.  

• Drive strategic planning by translating market trends, customer insights, business performance, and emerging AI opportunities into actionable roadmaps and measurable outcomes.  

• Partner with senior leaders to define portfolio priorities, operating rhythms, decision frameworks, and success measures for large-scale initiatives.  

• Lead the transformation of the product development lifecycle by designing operating models, governance, and ways of working that improve efficiency, consistency, and speed to delivery.  

• Identify and implement AI, GenAI, automation, and tooling opportunities that reduce friction, eliminate manual work, and improve organizational productivity.  

• Analyze workflows, organizational capacity, and delivery practices to identify bottlenecks, optimize resource alignment, and improve end-to-end execution.  

• Establish measurement frameworks and performance insights to track outcomes, adoption, and business impact, translating findings into actionable recommendations.  

• Influence and align leaders across product, design, engineering, analytics, operations, risk, and business teams to accelerate delivery and remove obstacles.  

• Lead resolution of complex, cross-functional business and product challenges requiring enterprise thinking, sound judgment, and effective prioritization.  

• Develop executive-ready communications, recommendations, and decision materials that enable informed leadership decisions.  

• Serve as a trusted advisor to senior leaders and champion product management and transformation best practices across the organization.  

• Build, lead, and develop a high-performing team through coaching, prioritization, feedback, and career development.

Required Qualifications: 

• 10+ years of Artificial Intelligence solutions experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of management or leadership experience

Desired Qualifications:

• Tier 1 consulting firm or leading tech firm experience is preferred  

• Experience leading teams in digital product management, strategy, consulting, or related functions, with a track record of developing talent and delivering results through others.  

• Proven ability to define digital product, data, and AI strategies through cross-functional collaboration, leveraging customer insights, analytics, market trends, and business priorities.  

• Strong strategic, analytical, and systems-thinking skills, with the ability to navigate ambiguity, evaluate tradeoffs, and translate complex challenges into clear actions.  

• Extensive experience delivering digital products in agile environments and applying modern product management practices at scale.  

• Demonstrated success designing and implementing product development operating models, governance frameworks, and transformational change across large organizations.  

• Experience leading complex, cross-functional initiatives across product, technology, data, operations, and control functions in highly matrixed environments.  

• Experience evaluating and implementing AI, GenAI, automation, and digital tooling solutions to improve productivity, efficiency, and delivery outcomes.  

• Strong understanding of process optimization, workflow design, organizational effectiveness, and operational excellence.  

• Proven ability to establish performance measures, define KPIs, and connect operational improvements to business outcomes and ROI.  

• Exceptional communication and executive presence, with the ability to influence senior leaders and deliver executive-ready recommendations and presentations.  

• Experience in financial services, banking, or other highly regulated industries.  

Job Expectations:

• Ability to travel up to 10% of the time.
• This position offers a hybrid work schedule.
• This position is not eligible for Visa sponsorship.

Posting Location(s): 

• 401 S Tryon St. – Charlotte, North Carolina 28202
• 333 Market Street – San Francisco, California 94105
• 401 Las Colinas Blvd. Bldg B – Irving, Texas 752039

Required locations listed. 

Pay Range
 

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see ourDrug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.