Manager, Slot Logistics and Maintenance

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site:www.gotoworkhappy.com/benefits

Job Description:

The Product & Deployment Owner, Inventory Management Systems (IMS) serves as the enterprise lead responsible for implementing and operating inventory management systems for slot operations across Hard Rock SGA and HRI properties. This role ensures slot parts inventory systems, processes, and replenishment strategies are deployed effectively to minimize Electronic Gaming Machine (EGM) downtime, improve inventory visibility, and optimize parts spend.

Reports to: VP, Gaming Operations

On-site position: Support Services (SHRSS) in Davie, FL, with occasional travel to properties as needed to support regionalleaders

Responsibilities:

Deploy inventory managementsystems

• Lead selection, implementation, and rollout of inventory management systems across SGA and HRI properties
• Partner with IT and vendors to deploy IMS capabilities acrossproperties
• Coordinatepropertyonboarding,training,andadoption activities

Minimize inventory and partsspend

• Reduce excess spend on inventory levels and replenishmentpractices
• Standardizeinventoryreportingandpurchasingpracticesacrossproperties
• Partner with Procurement and vendors to improve sourcing consistency and inventory visibility

Minimize EGM downtime due to partsavailability

• Ensure critical slot machine parts are quickly available toproperties
• Define inventory operating models and warehouse strategies that improveslot

machine uptime acrossproperties

• Adjust inventory levels based on preventative maintenance schedules and machine usage trends

Performance tracking & operationalsupport

• Track KPIs related to EGM, inventory utilization, and inventoryspend
• Resolveoperationalorsystem-relatedinventoryissuesas needed
• Identify opportunities to improve scalability, reporting, and operational effectiveness across the enterprise

Key interactions to be successful:

• Partner with Slot Operations and Slot Tech leaders to align inventory strategies with operational and preventative maintenance needs
• Collaborate with IT teams and external vendors to implement and support inventory management systems
• Coordinate with Procurement and Finance teams to improve inventory visibility, purchasing practices, and parts governance
• Support property leadership teams during system rollout, onboarding, and operational adoption activities

Ideal Qualifications:

• Strong project management and execution skills with experience implementing operational and technology initiatives (3-5+ YOE preferred)
• Understanding of inventory management, preventative maintenance, and supply chain processes
• Experience in casino, hospitality, manufacturing, or large-scale service operations preferred (2+ YOE preferred)