Area Coordinator (56012)

Area Coordinators (AC) are live-on professional staff members with administrative responsibilities for three to four residence halls. This responsibility includes informal counseling and co-curricular education of residential students, supervision of a staff of resident assistants, graduate advisors, and oversight of facility’s needs. Successful applicants will have academic interests and experiences that include residential education, leadership development, a commitment to diversity, civic and social engagement, and an understanding of the needs of students transitioning to college, especially first-year and transfer students. We value colleagues who will be educators outside the classroom, who demonstrate intellectual curiosity and a commitment to academic excellence. By working collaboratively with colleagues both within and beyond residence life departments, ACs help residents foster leadership skills, develop critical reasoning skills, and practice ethical decision-making. This position requires flexibility of work hours, including some evening and weekend work. As live-on professionals, ACs are considered "essential University personnel," and must have skills in crisis management. Each AC participates in a night and weekend duty schedule, requiring periodic overnight monitoring of a duty phone, the ability to respond to emergency situations, and other related residential duties.

Responsibilities

Administrative and General Expectations

• Live-in residence and supervise assigned residential communities
• Perform administrative duties including, but not limited to assessment, monthly reports, occupancy and health and safety inspections
• Provide a staff presence within the area by being visible in the halls and developing a rapport with residents
• Address and document students who have violated the Student Code of Conduct
• Serve as a conduct hearing officer and facilitate meetings to promote opportunities for student accountability and reflection
• Lead an assigned Residential Education initiative such as student staff selection, training, residential operations, student leadership, community development, or professional development
• Develop learning outcomes, goals, and ongoing assessment for programs and initiatives
• Partner with Housing Services and assist with housing and facilities management including room selection, key inventory, room condition inventory, room changes, damage assessment/billing, summer school placement, and building renovation
• Coordinate residence hall opening and closing in assigned residential area in collaboration with Housing Services
• Maintain a close working relationship with the Facilities staff
• Attend weekly Residential Life meetings and participate in trainings and workshops
• Perform additional duties as assigned or required to meet Residential Education and University goals and objectives

Community Development

• Implement and evaluate the residential programming model, emphasizing competencies including academic success, exploration and leadership, community, diversity and inclusion, social justice, and wellness
• Develop a positive and inclusive working and living environment for staff and students
• Provide crisis intervention and resource referral to students in need
• Educate students about university policies and procedures including the Community of Responsibility Statement
• Create, support, and attend building-wide and floor-wide programming

Communication

• Maintain honest, courteous and ethical relations with all members of the Claflin community
• Identify, support, and refer students to campus resources as necessary
• Maintain confidentiality of all student issues and matters in compliance with FERPA
• Maintain a high level of professionalism and integrity

Crisis Intervention & Response

• Participate in an on-call duty rotation serving as a first responder and assist with crisis management, intervention, and emergency response
• Support students as they encounter various developmental and/or adjustment difficulties
• Provide appropriate support and follow-up for students and staff involved in crisis or emergency situations
• Maintain availability and accessibility to residents and student staff
• Maintain communication with appropriate professional staff to keep them informed of emergencies and crisis situations

Divisional Involvement

• Serve on department and University committees as assigned
• Provides resources and guidance regarding academic advisement and student success.
• Attend all departmental and divisional retreats and meetings
• Maintain a high degree of visibility and availability to students and staff members
• Collaborate with other departments within Student Development for campus wide events
• Perform other duties as assigned

Qualifications

Minimum Qualifications:
Two years of residential life, housing, or student affairs experience

• Bachelor's degree in Higher Education Administration or a related field
• Experience in training, selection, and supervision of student staff
• Effective written and public speaking skills
• Strong commitment to students
• Excellent organizational, analytical, and critical thinking skills
• On-call and crisis management experience

Preferred Qualifications:
Two years of full-time professional residential life, housing, or student affairs experience

• Ability to be flexible in a fast-paced day-to-day work environment
• Experience working with special interest housing communities
• Strong large-scale programming implementation skills
• Commitment to developing campus partnerships with faculty and staff
• Facilities management operations