Area Collection Manager - Manager - Lending Collections

About the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.
 
Expectations/ Requirements:

1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. 
2. Ensured documented feedback. 
3. Ensure Adequate feet on Street availability/bucket wise /segment wise 
4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team 
5. Monitoring performance against set parameters and weekly review with Collection executives. 
6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE 
7. Support Collection officers in legal /Police issues/Collection Activities
 
Superpowers/ Skills that will help you succeed in this role:
 
1. People Management Skills
2. More than 5 years of relevant experience in Collections role
3. Demonstrated Success and achievement orientation 
4. Excellent Communication Skills 
5. Negotiations skills - strong bias for driving results in a High performance environment 
6. Strong Relationship and Leadership skills 
7. Working Knowledge of Computers

Education: Graduation/ Post Graduation preferred
 
Why join us:

1. A collaborative output driven program that brings cohesiveness across businesses through technology 
2. Improve the average revenue per use by increasing the cross-sell opportunities
3. A solid 360-degree feedback from your peer teams on your support of their goals
4. Respect, that is earned, not demanded from your peers and manager