Senior Professional Services Engineer

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?
Join ourSingapore Professional Services team and help financial institutions turn business and regulatory needs into practical solutions. You will work withAPAC clients and regional colleagues across the delivery lifecycle, fromanalysis & designthrough testing and implementation. 

How will you make an impact?

• Implement AML and financial crime technology solutions for customer delivery projects. 
• Develop,configure and support custom components using Java, JavaScript, SQL,scripting and API integrations. 
• Design and implement integrations with customer systems, internalplatforms and third-party services. 
• Write clean, secure,efficient and maintainable code aligned with delivery quality standards. 
• Support deployment, troubleshooting and operational readinessacross on-premises, cloudplatformsand container-basedenvironmentswhere applicable. 
• Collaborate withbusiness analysts, architects,product and project teams to shape practical solution options and support delivery. 
• Communicate clearly withclient and internal stakeholders, helpingmaintain alignment from the sales handover through delivery. 
• Build knowledge ofNiCE Actimize solutions and contributeto knowledge sharing and continuous improvement. 

Have you got what it takes?

• 8+ years of solution implementation experiencewithinthefinancial services industry, such asbanking,brokerage or insurance. 
• Experience working with clients in a Professional Services, technology delivery, or enterprise software implementation environment. 
• Confident communication skills with the ability to engage clients and collaborate with internal teams in English. 
• Strong custom development experience, preferably with Java, with exposure to JavaScript,scripting and API-based integrations. 
• Strong SQL experience for implementation, troubleshooting, dataanalysis and performance tuning using MSSQL, Oracle or PostgreSQL. 
• Able to translate functional and business requirements into technical specifications and implementation tasks. 
• Strong problem-solving skills, attention to detail, ownershipmindset and ability to work independently across multiple workstreams. 

Good to have:

• Knowledge ofActimize or similarAML, fraud, compliance,risk or financial crimesolutionsis an advantage. 
• Experiencewith AWS cloud platforms,Docker and Kubernetes, YAML manifests, GitHub,Jenkins and CI/CD pipeline practices. 
• Exposure to application servers, web servers, Unix environments and command-line operations. 
• Interest in AI-enabled delivery automation or tools that improve implementation efficiency. 

What success looks like 

• Clients receive reliable, well-tested implementation deliverables that meet approved requirements. 
• Technical designs, configurations, codechanges and integrations are clearly documented and easy for project teams to use. 
• Data, integration,deployment and performance risks are identified early and managed proactively. 
• Technical issues are investigated,communicated and resolved in a structured andtimely manner. 
• You continue to grow your technical depth acrossNiCE Actimize solutions, AML implementationpractices and cloud-based delivery models. 

What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

 Enjoy NICE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 11732
Reporting To: Technical Manager
Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.