AR Analyst I

Job Title: AR Analyst I
Job Location: Fully Remote
Job Duration: 12 Months

Job Description:

• An AR (Accounts Receivable) Analyst I is responsible for managing and monitoring the company’s receivables.
• Processes payments.
• Researches and analyzes timely and accurate postings.
• Maintains strong customer relationships to secure revenue and improve cash flow.

Requirements

• Remote-based position
• Clean desk policy
• Must have internet
• Must have camera

Qualifications & Skills
Education

• Associate or Bachelor’s degree in Accounting, Finance, Business, or related field

Technical Skills

• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Familiarity with ERP & Mainframe systems
• Customer Relationship Management (CRM) tools
• Data analysis and process improvement techniques
• Basic accounting principles and financial processes
• Strong data entry and organizational skills
• Strong analytical and problem-solving skills

Soft Skills

• Detail-oriented
• Customer service mindset
• Ability to work in a fast-paced environment
• Willingness to learn

Key Responsibilities
Process Management

• Run and monitor unallocated item investigations
• Process, verify, and post customer payments to the correct accounts
• Manage internal and external payment inquiries

Customer Support

• Understand and fulfill customer needs
• Investigate and resolve payment claims to minimize collections

System & Technology

• Use ERP systems
• Maintain up-to-date processes
• Apply critical thinking to resolve complicated customer inquiries
• Use technology and process automation

Compliance & Controls

• Adhere to SOX requirements
• Adhere to internal audit requirements
• Ensure adherence to business controls

Duties

• Enter and post customer payments in the ERP system
• Reconcile bank deposits and AR reports
• Investigate and resolve customer payment claims
• Maintain accurate customer account records
• Support SOX compliance and internal control checks

Experience

• Minimum 0-1 year of relevant experience
• Entry-level position with full training provided
• Ability to work independently and as part of a team
• Attention to accuracy and deadlines