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Aprio Colombia - Relationship Coordinator, Aprio Alliance

Aprio
  • 🇨🇴 Colombia
  • Hybrid
  • Manager or above
  • 16 hours ago
  • CRM
  • ClickUp
  • HubSpot
16 hours ago
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Work with a Top 20 CPA and advisory firm that Accounts for Anything.  Aprio has 40 U.S. office locations, as well as international office locations and more than 3,200 team members that speak 60+ languages across the globe.  By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio.
Aprio is seeking a Relationship Coordinator to join the Aprio Alliance team and play a meaningful role in delivering an exceptional client experience across all stages of the client lifecycle. In this role, you will partner with Relationship Leads, Account Managers, and service delivery teams to ensure seamless coordination, communication, and compliance. You will contribute directly to the success of client relationships by supporting operational workflows, governance processes, and member engagement initiatives. This position offers a strong foundation for professional growth within a dynamic, client-focused environment at one of the nation's leading professional services firms.

What You'll Gain / Impact

  • Direct contribution to client experience and relationship success within a high-impact Alliance program
  • Exposure to cross-functional collaboration with Relationship Leads, Account Managers, and service delivery teams
  • Hands-on experience across client lifecycle coordination, governance execution, and CRM management
  • Opportunity to grow professionally in a supportive culture that values initiative, precision, and continuous improvement

Key Responsibilities

    Service Coordination & Administration
  • Maintain accurate CRM data and coordinate service contracts
  • Monitor support tickets and ensure timely resolution
  • Manage calendars for client relationship leads and service teams
  • Facilitate member participation in benchmarking surveys
    • Client Experience & Communication
  • Provide administrative support throughout the client lifecycle
  • Prepare proposals, engagement letters, onboarding/offboarding materials, and presentations
  • Document client interactions and track follow-up actions
  • Coordinate updates to Relationship Development Plans
    • Event & Meeting Logistics
  • Partner with the Meetings & Events team to organize client interactions, site visits, and Aprio Alliance program participation
  • Manage scheduling, agendas, presentation materials, travel logistics, and expense tracking
    • Governance & Compliance
  • Execute annual governance processes, including license fee memos and conflict-of-interest surveys
  • Support client participation in benchmarking surveys
    • Data & Reporting
  • Track opportunities and service activities in CRM
  • Maintain accurate records of accounts, contacts, and roles

Candidate Qualifications

  • Bachelor's degree in Business, Communications, or related field (or equivalent experience)
  • 2+ years of experience in client service, account coordination, or project management within a professional services environment
  • Strong organizational skills and attention to detail
  • Excellent communication and interpersonal abilitiesProficiency in CRM systems and Microsoft Office Suite
  • Ability to manage multiple priorities in a fast-paced environment
  • High integrity and discretion in handling confidential informationProactive, adaptable, and able to work independently

Preferred

  • Experience in professional services (consulting, accounting, or legal)
  • Familiarity with project management and CRM tools (ClickUp, HubSpot)
  • Experience with billing and invoicing processes
  • Customer-centric mindset with strong problem-solving skills
Why work for Aprio:Whether you are just starting out, looking to advance into management or searching for your next leadership role, Aprio offers an opportunity to grow with a future-focused, innovative firm. What’s in it for you:- Working with an industry leader:Be part of a high-growth firm that is passionate for what's next.- An awesome culture: Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team-member and client experience.  We call it the Aprio Way.  This shared mindset creates lasting relationships between team members and with clients.- A great team: Work with a high-energy, passionate, caring, and ambitious team of professionals in a collaborative culture.- Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement.- Competitive compensation: You will be rewarded with competitive compensation.  EQUAL OPPORTUNITY EMPLOYERAprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.

Aprio Colombia - Relationship Coordinator, Aprio Alliance · Aprio

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