Application Systems Analyst / Programmer :: Hartford, CT (Hybrid)

Application Systems Analyst / Programmer

Location: Hartford, CT (Hybrid)

Duration: 12 Months

Scope of Work:

Seeking for a Senior level BI/Tableau Administrator. The candidate will be responsible for platform administration, incident management, troubleshooting, user support, monitoring, and ensuring the reliability of business-critical reporting and analytics services.

Specific Services Required:

• Administer Tableau Cloud sites, projects, users, groups, permissions, and security.
• Monitor platform health, extract refreshes, subscriptions, and scheduled jobs.
• Troubleshoot Tableau performance, connectivity, and reporting issues.
• Support report developers, analysts, and business users.
• Deploy and promote reports to different environments.
• Support and troubleshoot Azure SQL Database environments used for enterprise reporting.
• Investigate reporting data issues and perform data validation activities.
• Monitor database connectivity, query performance, and data refresh processes.
• Assist with SQL/SOQL troubleshooting and performance optimization.
• Monitor and support Azure Data Factory pipelines that load Salesforce and other source-system data into Azure SQL Database.
• Troubleshoot data load failures and data quality issues.
• Assist in identifying root causes of integration and reporting issues.
• Collaborate with development and integration teams during incident resolution and deployments.
• Support MuleSoft Runtime Fabric (RTF) environments and integrations impacting reporting platforms.

Required Skills and Experience:

• 5+ years of experience with Tableau Cloud administration and support.
• Experience with Salesforce objects, fields, relationships, and best practices.
• Experience with dashboards and supporting enterprise reporting and analytics platforms.
• Strong SQL skills and experience with Azure SQL Database or similar relational databases.
• Experience with user management including setup, deactivation, roles, profiles, permission sets, and sharing rules.
• Critical thinking and problem-solving skills.
• Pro-active, organized, and self-directed.
• Strong abstract thinking and problem-solving skills.
• Excellent verbal and written communication skills.
• Experience working on all phases of SDLC and creating/maintaining technical documentation.
• Ability to work with the Salesforce Architect to establish best practices.
• Provide guidance and training to team members.

Additional Preferred Qualifications:

• Experience with Azure Data Factory (ADF).
• Experience with MuleSoft Runtime Fabric (RTF) or MuleSoft integrations.
• Experience working with Salesforce data and reporting environments.
• Microsoft Azure experience.