EI
Application Support (Trading)
Expert In Recruitment Solutions
🇺🇸 United States
On-site
Manager or above
8 months ago
- Dynatrace
- Splunk
- Python
- Bloomberg
- JavaScript
- Incident Management
- Java
- Unix
- Linux
- SQL
- Ansible
8 months ago
Must haves:
Fixed Income, Derivatives, Bonds, Equities, or Capital Markets
Capital market/Investment banking experience is must
Dynatrace, Splunk and Python
8 + years of application support
Bloomberg or Reuters is a plus
Must be open to either shift: 7-4 or 9-6
He wants to start reviewing resumes/interviewing asap
This is a critical Global Markets role in supporting Front office FICC Credit business, requiring a motivated and flexible individual to work in close collaboration with the Application Developers, peer Support Leads, Application Managers, Offshore teams and Infrastructure Support. This is a high-profile role working in a high intensity environment which demands an individual to display Business and Technical acumen, the ability to assimilate lots of information quickly, with focus on Incident and Problem Management whilst being highly adaptable to a changing trading environment.
Responsibilities include:
•Application support and problem diagnosis skills - ability to jump in and investigate issues, resolve problems, and communicate status
•Manage user query mailbox effectively, understand the scope of team's work and ensure timely and appropriate response is provided for all user queries.
• Develop support tooling and automation using Python and JavaScript
• Respond to and resolve feed support issues for Autosys and Python based batches
• Manage alerts and monitoring of critical trading system environments using ITRS.
• Incident management - provide timely and accurate user notifications as well as management escalations when needed.
• Documentation and knowledge management.
• Follow up and coordinate resolutions with various development teams.
• Assist with metrics reporting for Python based systems and Java applications
• Coordinate and perform Business Continuity testing and related paperwork.
• Organize and run meetings independently for issue resolution.
• Identify scope for automation to reduce manual, repeating tasks
Python, Quartz, Unix/Linux, SQL, shell scripting
Knowledge of FI Derivatives Bonds, MTGE Loans, ITRS Geneos, Splunk, Ansible, Dynatrace, FIX Connectivity
Application Support (Trading) · Expert In Recruitment Solutions