PC
Application Support Engineer
Pyramid Consulting, Inc
🇺🇸 United States
Hybrid
1 month ago
- Linux
- Unix
- TCP/IP
- DNS
- SSH
- Oracle Database
- SQL
- PL/SQL
- Bash
- Incident Management
- ITIL
- ServiceNow
- Splunk
- AWS
- Azure
- Oracle
- Health insurance
- Pension
1 month ago
Job ID:26-23195
Pay Range: $40 - $45/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Monitor and support production applications.
- Investigate and resolve application incidents and outages.
- Perform root cause analysis and implement preventive solutions.
- Work closely with development, infrastructure, and database teams.
- Support application deployments and production releases.
- Maintain system documentation and operational procedures.
- Must have skills: - Strong experience in Application Support/Production Support, Linux/Unix, Shell Scripting, Networking (TCP/IP, DNS, SSH), Infrastructure troubleshooting, and Oracle Database (SQL/PL/SQL preferred).
- 3+ years of experience in Application/Production Support.
- Strong experience withLinux/Unix environments.
- Proficiency inShell Scripting (Bash/Korn).
- Good understanding ofnetworking concepts (TCP/IP, DNS, SSH, HTTP/HTTPS).
- Experience troubleshooting application and infrastructure issues.
- Working knowledge ofOracle Database, SQL, and PL/SQL is preferred.
- Experience with incident management, root cause analysis, and production issue resolution.
- Ability to work in a 24x7 production support environment when required.
- Excellent analytical, troubleshooting, and communication skills.
- ITIL knowledge.
- Experience withServiceNow, Splunk, Control-M, or monitoring tools.
- Exposure to cloud platforms (AWS/Azure) is a plus.
- Willingness to learn Oracle-related technologies and expand technical expertise.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Application Support Engineer · Pyramid Consulting, Inc