EI
Application Support Analyst
Expert In Recruitment Solutions
šŗšø United States
On-site
3 months ago
- Unix
- Python
- SQL
- Windows
- Linux
3 months ago
Location: Houston, TX ā 5 days onsite
Skills needed: unix, python, sql
Overview
These are RunātheāBusiness (RTH) roles focused primarily on backend application support, infrastructure monitoring, and batch processing.
The frontāend application teams are based in New York; this Houston team owns endātoāend backend support, working closely with global infrastructure partners across APAC, India, and the Americas.
A financial services background is a plus, but the manager is open to candidates from other industries as long as they have strong application support experience.
Key Responsibilities
- Provide endātoāend application support for Equities trading systems (backend focus)
- Act as a first point of contact for application and infrastructure issues
- Support startāofāday batch processing, monitor batch jobs, and troubleshoot failures
- Handle user queries, production issues, and infrastructure alerts throughout the day
- Monitor production environments and respond to alerts using standard monitoring tools
- Perform root cause analysis, escalate issues when needed, and drive resolution to closure
- Collaborate with:
- Frontāend application teams (NY)
- Global infrastructure teams (APAC, India, Americas)
- Ensure application stability during market hours and critical processing windows
Required Skills (MustāHave)
- Application Support experience in a production environment
- Strong UNIX/Linux skills (log analysis, process checks, basic troubleshooting)
- Strong SQL skills (querying, investigation, data validation)
- Python(used for scripting, automation, or support tooling)
- Experience supporting backend systems (not purely frontāend support)
Application Support Analyst Ā· Expert In Recruitment Solutions