Application Programmer

Application Programmer - Charlotte, NC - Contract - $68-73 Per HR

Join our team as a Contract Application Programmer, providing pivotal Level 3 production and technical support. Based in the Charlotte, North Carolina region, this role involves ensuring application health, managing incidents, and supporting infrastructure maintenance. Ideal candidates will have a strong background in technical support and be proficient with various technologies.

Key Responsibilities

• Provide Level 3 production and technical support.
• Monitor application health and payment processing.
• Investigate and resolve incidents efficiently.
• Coordinate global shift handoffs and maintain operational procedures.
• Partner with teams to restore service and enhance platform stability.

Qualifications

• 5-7 years of production or technical support experience.
• Proficiency in incident and problem management.
• Experience with Linux/Unix environments.
• Knowledge of database management and application messaging.
• Strong troubleshooting, documentation, and communication skills.

Core Technologies

SQL | REST/SOAP services | Monitoring Tools | Messaging Systems | Automation/Scripting

Contact Authorization

By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy on our web site or here (https://www.mitchellmartin.com/privacy-policy).

Benefits

Learn more about our benefits offerings on our web site or here (https://www.mitchellmartin.com/careers/benefits-perks)

Onboarding Expectations

Learn more about our Onboarding Process on our web site or here (https://youtu.be/rjV_NFYjyY4)

EEO Statement

Learn more about our EEO policy on our web site or here (https://www.mitchellmartin.com/eoe-statement)

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