Application Manager

Titan Pro

• Lead and coordinate Titan Pro’s ERP selection process, including requirements gathering, process mapping, vendor evaluation, fit-gap analysis, stakeholder communication, and recommendation support.
• Manage ERP implementation activities by coordinating internal teams, vendors, project timelines, testing, data-migration support, training plans, issue tracking, and go-live readiness.
• Support post-go-live optimization by identifying improvement opportunities, prioritizing requests, documenting requirements, coordinating changes, and validating system performance.
• Design, configure, and support low-code business applications using Microsoft Power Apps, Power Automate, Power BI, Dataverse, and related Microsoft 365 services.
• Develop and maintain integrations, workflows, forms, dashboards, and automated processes that improve efficiency and reduce manual work.
• Provide application support across ERP, WMS, CRM, QMS, financial accounting systems, and other enterprise platforms.
• Assist with Microsoft 365 administration, including user access, licensing, security groups, Teams, SharePoint, OneDrive, Exchange, and related administrative functions.
• Partner with business departments to understand operational needs, document current and future-state processes, and translate business requirements into practical technical solutions.
• Maintain documentation for system configurations, workflows, application changes, requirements, testing results, training materials, and support procedures.
• Serve as a liaison among business users, IT, software vendors, consultants, implementation partners, and company leadership.
• Support user training, system adoption, troubleshooting, and continuous improvement.
• Monitor application performance, issue trends, user feedback, and enhancement requests to improve reliability, usability, and business value.

• An associate’s or bachelor’s degree in information technology, business systems, computer science, business administration, accounting, or a related field. Equivalent education and relevant practical experience will also be considered.
• Experience supporting business applications, enterprise systems, system implementations, upgrades, integrations, or process-improvement initiatives.
• Working knowledge of Microsoft 365 administration and the Microsoft ecosystem, including Teams, SharePoint, OneDrive, Exchange, Entra ID, security, licensing, and Power Platform tools.
• Experience or demonstrated aptitude with Microsoft Power Apps, Power Automate, Power BI, Dataverse, connectors, forms, dashboards, workflows, or other low-code technologies.
• Familiarity with ERP concepts and core business processes, such as order management, purchasing, inventory, warehouse operations, finance, reporting, customer management, and system security.
• General knowledge of SAP, WMS, CRM, QMS, financial accounting systems, or comparable enterprise applications.
• A basic understanding of financial accounting concepts, including general ledger structure, accounts payable, accounts receivable, inventory valuation, cost tracking, and financial reporting.
• Ability to gather requirements, document processes, analyze business needs, support testing and change management, and communicate with both technical and non-technical stakeholders.
• Strong problem-solving, organization, communication, follow-through, and continuous-improvement skills.
• Experience in agriculture, distribution, manufacturing, wholesale, logistics, or a dealer-based business environment is beneficial.

• Business-Process Orientation: You understand how technology supports operational workflows and can translate business needs into system requirements.
• Low-Code Development Mindset: You use practical, scalable tools to build applications, automate processes, and improve productivity.
• ERP Implementation Leadership: You can coordinate people, requirements, vendors, timelines, testing, training, and change-management activities.
• Application-Support Discipline: You troubleshoot issues, document solutions, manage enhancement requests, and follow through to resolution.
• Cross-Functional Communication: You communicate effectively with executives, department leaders, end users, vendors, consultants, and IT professionals.
• Continuous Improvement: You look for ways to simplify processes, strengthen controls, improve data quality, and increase system adoption.