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Appeals & Grievances Case Manager (California)
Pyramid Consulting, Inc
- 🇺🇸 United States
- Hybrid
- Manager or above
- 1 day ago
- CMS
1 day ago
Not enough detail in this posting to match
Job ID:26-31017
Pay Range: $27 - $31/hour. Traveler benefits as per agency package. (Benefits vary by vendor and assignment.)
Key Responsibilities:
- We are seeking a detail-oriented Case Manager – Appeals & Grievances to investigate, coordinate, and resolve member complaints, grievances, and appeals in compliance with health plan and regulatory standards.
- This role ensures timely and fair resolutions, accurate documentation, and strong cross-functional collaboration.
- 2+ years experience in Appeals, Grievances, Utilization Management, or Care Coordination in a health plan or TPA.
- Strong understanding of CMS, DMHC, and NCQA regulatory standards.
- Required Qualifications
- 5+ years of Appeals & Grievances experience within a Health Plan or Managed Care organization
- Experience handling:
- Member Appeals
- Provider Appeals
- Claims Denials
- Authorization Appeals
- Benefit Determinations
- Knowledge of:
- CMS
- DMHC
- NCQA
- Medicare
- Medi-Cal
- Commercial Health Plans
- Excellent written communication skills
- Experience reviewing medical records and clinical documentation
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Appeals & Grievances Case Manager (California) · Pyramid Consulting, Inc