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EI

Ansible Tower/Automation Support Engineer

Expert In Recruitment Solutions
🇺🇸 United States
On-site
8 months ago
  • Ansible
  • Change Management
  • Python
  • PowerShell
  • CI/CD
  • Dynatrace
  • Splunk
8 months ago
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Title:Ansible Tower/Automation Support Engineer Location:Charlotte, NC or Plano, TX (Hybrid onsite 3 days a week) please send local candidates


Our client is looking for an Ansible Tower support engineer, specifically someone who has experience with Ansible tower as a service and onboarding apps to it. The full JD and other details are below.

Overview
We are seeking a highly skilled Automation Support Engineer with strong experience onboarding applications into Ansible Tower and supporting enterprise automation platforms. This role is heavily focused on production support, troubleshooting, change management, and operational excellence rather than coding. The ideal candidate has hands‐on experience with Ansible Tower, cutover automation tools, and enterprise monitoring/logging platforms, along with solid scripting abilities in Python or PowerShell.

Key Responsibilities
• Onboard applications into Ansible Tower as a service and support Ansible‐based deployment workflows. Experience with Ansible Automation Platform (AAP) as well.
• Provide day‐to‐day production support, troubleshooting automation failures, deployment issues, and environment‐related problems.
• Manage and execute change management processes, ensuring compliance with organizational standards.
• Work with ATAS as part of the CI/CD pipeline and support integration with Ansible automation.
• Utilize TrueSight Orchestrator, Dynatrace, and Splunk to monitor systems, analyze logs, and resolve incidents.
• Support and maintain cutover automation tools (highly preferred and considered a top hiring priority).
• Develop and maintain light automation scripts using Python or PowerShell.
• Collaborate with application teams to ensure smooth onboarding, deployment readiness, and operational stability.
• Participate in troubleshooting sessions to resolve issues across automation, infrastructure, and deployment pipelines.
• Ensure all automation processes follow best practices for reliability, security, and audit compliance.

Required Skills & Experience
• Strong hands‐on experience with Ansible Tower as a service or ATAS (onboarding apps, deployments, job templates, inventories).
• Solid background in production support, troubleshooting, and operational workflows.
• Experience with change management processes in enterprise environments.
• Familiarity with TrueSight Orchestrator, Dynatrace, and Splunk for monitoring and log analysis.
• Scripting experience in Python or PowerShell.
• Experience working with CI/CD pipelines, especially where Ansible and ATAS are integrated.
• Ability to work closely with cross‐functional teams and communicate effectively with technical and non‐technical stakeholders.
• Strong analytical and problem‐solving skills with a detail‐oriented mindset.
• Ability to work independently and as part of a collaborative support team.

Preferred Qualifications
• Experience with Cutover automation tool (major plus; immediate hire potential).

Ansible Tower/Automation Support Engineer ¡ Expert In Recruitment Solutions

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