Analyste en soutien aux applications en production

Sky Systems, Inc

🇨🇦 Canada

On-site

2 weeks ago

Perl
Python
Excel
Microsoft Word
Microsoft PowerPoint
Java
J2EE
WebSphere
Tomcat
ITIL
Unix
Linux
Windows
SQL
PL/SQL
Jira
ServiceNow
Agile
Change Management

2 weeks ago

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Titre/Title : Analyste en soutien aux applications en production / Application Production Support Analyst
Durée/Duration: 1 an avec forte possibilité de renouvellement - 40 heures/semaine / 1 year with strong possibility of renewal - 40 hours/week
Lieu/Location: Montréal, 3 jours en présentiel obligatoire (dont les lundis ou vendredis) / Montreal, 3 days mandatory on-site (including Mondays or Fridays)

Exigences
Éducation et expérience professionnelle

Diplôme universitaire de premier cycle (baccalauréat) ou supérieur en informatique ou dans un domaine connexe.
Solide compréhension des secteurs d'activité du crédit et du fonds de roulement.
Bonne connaissance des secteurs du financement d'actifs et de la titrisation, notamment :
- Fonds d'utilité spéciale (FUS) / CLO (Collateralized Loan Obligation)
- Titres adossés à des créances hypothécaires résidentielles (RMBS)
- Titres adossés à des créances hypothécaires commerciales (CMBS)
- Titres adossés à des actifs (ABS)
Expérience pratique d'au moins un langage de script :
- Shell
- Perl
- Batch
- Python
Solide connaissance des processus de gestion des incidents, des problèmes et des changements.
Excellentes compétences en communication verbale et écrite.
Solides compétences en documentation avec une maîtrise avancée de :
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
Bonne compréhension des applications Java J2EE.
Connaissance des technologies d'infrastructure, notamment :
- IBM MQ
- WebSphere
- Tomcat
La certification ITIL Foundation ou des connaissances équivalentes constituent un atout.
Expérience du soutien des environnements Unix, Linux et Windows.
Expérience des déploiements et des installations d'applications.
Connaissance de SQL et PL/SQL.
Expérience avec des outils tels que :
- Jira
- Plateformes ITSM
- ServiceNow
Fortes aptitudes pour la gestion simultanée de tâches (multitâche) et capacité avérée à réévaluer les priorités efficacement.

Exigences essentielles

Disponibilité pour une rotation d'astreinte 24/7.
Solide compréhension de ServiceNow ou de plateformes de gestion des services similaires.
Solide compréhension des principes et des contrôles de protection des données.
Capacité à travailler à la fois de manière autonome et en collaboration au sein d'équipes pluridisciplinaires.

Compétences et comportements

Solide esprit de résolution de problèmes.
Capacité à gérer des priorités multiples dans un environnement en évolution rapide.
Approche du travail innovante, adaptable et agile.
Solides compétences en organisation et en gestion des parties prenantes.
Attitude proactive et axée sur les solutions.

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Requirements
Education & Professional Experience

Bachelor's degree or higher in Computer Science or a related field.
Strong understanding of Credit and Working Capital business lines.
Good knowledge of Asset Finance and Securitization business lines, including:
- Special Purpose Funds (SPF) / CLO
- Residential Mortgage-Backed Securities (RMBS)
- Commercial Mortgage-Backed Securities (CMBS)
- Asset-Backed Securities (ABS)
Hands-on experience with at least one scripting language:
- Shell
- Perl
- Batch
- Python
Strong knowledge of Incident, Problem, and Change Management processes.
Excellent verbal and written communication skills.
Strong documentation skills with advanced proficiency in:
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
Good understanding of Java J2EE applications.
Knowledge of infrastructure technologies, including:
- IBM MQ
- WebSphere
- Tomcat
ITIL Foundation certification or equivalent knowledge is an asset.
Experience supporting Unix, Linux, and Windows environments.
Experience with application deployments and installations.
Knowledge of SQL and PL/SQL.
Experience with tools such as:
- Jira
- ITSM platforms
- ServiceNow
Strong multitasking abilities and proven capacity to reprioritize effectively.

Essential Requirements

Availability for a 24/7 on-call rotation.
Strong understanding of ServiceNow or similar service management platforms.
Solid understanding of data protection principles and controls.
Ability to work both independently and collaboratively within cross-functional teams.

Skills & Behaviours

Strong problem-solving mindset.
Ability to manage multiple priorities in a fast-paced environment.
Innovative, adaptable, and agile approach to work.
Strong organizational and stakeholder management skills.
Proactive and solution-oriented attitude.

Analyste en soutien aux applications en production · Sky Systems, Inc

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