Analyst, Branch Control and Governance, Consumer Banking Group

Core Competencies:

• Strong knowledge about various regulatory requirements and having risk orientation.
• Should have ability to work and coordinate with multiple stakeholders and have a solution driven approach.
• Network with industry compliance fraternity and adopt best practises.
• Managing efficient relationship with Regulator/s.
• Identifying, escalation and mitigation of Regulatory/Compliance risk

Job Duties & responsibilities:​​​

• Guide and coach team members in driving the compliance agenda.
• · Periodic Review of Branch OH (Operations Handbook), SOPs.
• · Adherence to Guidelines pertaining to Master Circular on “Customer Service at Banks.”
• · Review of risk events, frauds, Branch/ATM complaints, DLP instances, incidents, etc. and coordination with relevant teams for gap analysis and process improvement.
• Managing stakeholder’s expectation within the governance/compliance framework
• · Branch Daily, Monthly Operations Checklist Collation & Sample Review,
•  Insurance Limits revision & Collation & Preparation of Cash Retention Limit (CRL) Breach related KRI Data Review of Vault cash limits, Cash loading & CIT arrangements/ coordination,
• · BCP process review / testing / coordination
• · Support and collate required internal and regulatory reporting’s on fixed intervals.
• · Coordination with branches for various Audits (Stat, Concurrent, Group submission),
• Risk and Control Self-Assessment (RCSA) -Common & Unit Level RCSAs.

· Coordination with various compliance units, Product, Business Units for various transactions/ process related requirements/ Deviations (deferrals, email processing, etc.)

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