Senior Associate, Release Management, Digital & Ecosystems, Technology & Operations

Business Function

Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Technology, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Analyze and document business requirements, processes, and systems to identify opportunities for improvement and automation
• Collaborate with cross-functional teams, including business stakeholders and IT professionals, to design and implement effective solutions
• Participate in the release management process, ensuring smooth deployment and minimizing disruptions
• Provide technical expertise and guidance to support the development, testing, and implementation of new systems and applications
• Continuously monitor and optimize system performance, identifying and resolving issues as they arise
• Contribute to the development of best practices, standards, and policies to enhance the overall efficiency and effectiveness of the organization's technology infrastructure

Requirements

• Bachelor's degree in Computer Science, Information Systems, or a related field
• Minimum 5 years of experience in business systems analysis, with a strong understanding of software development life cycle and project management methodologies
• Proficient in analyzing and documenting business requirements, processes, and systems
• Hands-on experience in release management, including planning, coordinating, and executing software deployments
• Strong problem-solving and critical thinking skills, with the ability to identify and resolve complex issues
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
• Familiarity with financial services industry and banking operations is preferred

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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