Americas - Retail District Manager

Retail District Sales Manager

The District Sales Manager (DSM) is responsible for achieving strategic goals across a group of areas & stores by maximizing sales and profits, staffing and training, ensuring financial integrity, inventory control, customer service and marketing initiatives. The DSM is responsible for the career and professional development of their Area Sales Managers and Store Managers as well as their store personnel.

What You'll Do:

• Conducts regular store visits to ensure effective execution of retail strategic plans, high standards of store operation, employee relations, compliance with company policies and directives and maximization of sales and profits. 
• This position is responsible for the direct supervision of all Area Managers and Store Managers within the district and are responsible for staffing the stores by recruiting and hiring high performing teams.
• Proactively communicates expectations and then monitors Area & Store performance weekly through multiple reporting systems.  Communicates, takes actions, and sets travel plans based on the needs of business situations.
• Leverages sales trends, traffic, Employee Productivity reporting and budgets/forecasts to ensure stores schedules are effectively written with a focus on delivering to Sales Per Hour targets.
• Ensures store openings and closures are executed effectively and are completed on time by managing staffing and executing on all other operational items.
• Develop and recruit a high performing store management team, setting objectives and performance managing to deliver excellence.
• Awareness of current operational, market conditions and consumer needs
• District Manager Level roll typically manages about 20-25 stores.
• Travel – 3-4 days weekly on average

What You'll Bring:

• High school degree, College degree preferred
• Retail experience required preferably in footwear and/or fashion apparel
• Prior Experience as a District/Area Manager or 5+ years’ experience working as a retail Store Manager
• Managed multiple-retail stores
• Managed people from a remote location

• Relationships: Ability to build relationships with store staff and home office to deliver a superior customer experience to drive sales and profitability. The ability to have a hands-on approach with their teams.
• Values People: Genuinely engage with others and form positive connections.
• Customer Focus: Exceed customer expectations
• Drive for Results: Ability to deliver desired results.
• Teamwork: Desire to work cooperatively with others
• Interpersonal Skills: Ability to consider, respond and interact appropriately in all situations presented.
• Change Management: Demonstrate the capability to change course when desired results are not being met
• Initiative: Identifying what needs to be done and doing it before being asked or before the situation requires
• Proficient in MS Office, able to interpret and act based on reports
• Strong ability to identify, recruit, and retain talent