AM, Operations

ABOUT SMARTRETAIL

SmartRetail is an exciting and established AI Computer Vision (CV) & Engagement Out-of-home (EOOH) Advertising technology and data platform with operations in Hong Kong, Japan, Singapore, Malaysia and Taiwan. We digitally upgrade retail journeys (retail stores, petrol stations, vending machines, kiosks etc.) and allow consumers to complete valuable advertising actions for immediate incentives, creating a win-win-win eco-system between advertisers, retailers and consumers.

SmartRetail is experiencing exponential growth with many large multinational corporation partners. We have strong support from our investors and having raised multiple rounds of funding, and we are ready for further expansion!

ABOUT HEALTH ADDICTION

Health Addiction was founded in 2009 as a healthy vending machine operator in Hong Kong, specializing in healthy snacks and beverages. We currently own and operate over 1000 machines in Hong Kong & Singapore, including Corporate (investment banks, law firms, large corporations, hospitals) and Education (international schools, universities) clients.

We are a young, fun and entrepreneurial team with big dreams. COME & JOIN US!

OVERVIEW

The Assistant Manager, Operations will oversee the logistics team responsible for vending machine stock refills, manage inventory processes, and lead the engineering team for vending machine maintenance. This role requires a strong focus on data analysis, process automation, and the development of Standard Operating Procedures (SOPs), along with a foundational engineering knowledge.

YOUR ROLE

• Supervise the logistics team to ensure timely and efficient delivery of stock to vending machines.

• Develop and implement data-driven logistics strategies to optimize delivery routes and reduce costs.

• Automate delivery schedules and processes to enhance efficiency and address stock replenishment issues.

• Oversee the warehouse team to ensure effective inventory management and stock control through automated systems.

• Implement best practices for inventory tracking, utilizing data analytics for forecasting demand and avoiding stock discrepancies.

• Lead the engineering team in maintaining and servicing vending machines, utilizing data for predictive maintenance.

• Coordinate repairs and troubleshoot issues effectively to minimize machine downtime, ensuring adherence to safety regulations.

• Prepare and present operational reports to senior management, utilizing data for strategic insights.

• Analyze operational metrics and implement strategies for continuous improvement.

WE ARE LOOKING FOR

• Bachelor’s degree in Industrial Engineering, Manufacturing, or a related field.

• Over 5 years of project management experience, with a strong focus on data management and process automation in supply chain operations.

• Proven expertise in writing and implementing Standard Operating Procedures (SOPs).

• Solid understanding of warehouse management and logistics principles with a data-driven approach.

• Proven ability to lead, motivate, and manage diverse teams effectively.

• Excellent problem-solving, analytical, and data interpretation skills.

• Strong communication and interpersonal skills for effective collaboration.

• Proficient in inventory management software and Google Workspace tools.

We offer a 5-day work week, medical benefits, WFH, birthday leave and more to the right candidate. If you are interested in joining this exciting team, please submit your resume with current & expected salary and availability torecruitment@smartretail.co

All information received will be kept in strict confidence and for employment-related purpose only.