Aircraft Mechanic II

Responsibilities

• Perform scheduled and unscheduled maintenance, inspections, troubleshooting, and repairs on Pivotal aircraft and products including structural repairs and components and/or parts replacements. 
• Conduct functional tests, system checks, and post-maintenance verifications to ensure continued airworthiness and compliance with Pivotal engineering requirements and applicable regulatory standards. 
• Use diagnostic tools, including mechanical, electrical, and software-based systems, to troubleshoot system faults. 
• Travel to events, demos, and customer locations as needed to provide on-site maintenance support, field repairs, and mission-critical technical response. 
• Provide remote technical support for customer- performed maintenance, including video calls, guided troubleshooting, and real-time repair validation. 
• Accurately document maintenance actions, findings, customer interactions, and service reports to support continuous improvement and product feedback loops. 

Qualifications

• 5+ years of experience in aircraft maintenance, electromechanical systems, or related high-reliability assembly environments. 
• FAA Airframe & Powerplant (A&P) certificate required; equivalent military experience accepted. 
• Strong communication skills with the ability to interface directly with customers, both on-site and remotely. 
• Ability and willingness to travel for events, customer support, and field service assignments. 

Preferred Qualifications

• Hands-on experience working with electronic systems in controlled environments. Experience with electrical debugging, handling, swapping, and repairing PCBAs. Experience with handling installing and testing cable harnesses. 
• Proficiency interpreting engineering drawings, schematics, and technical data. 
• Experience developing or executing maintenance procedures that align with FAR Part 43. 
• Prior experience working at a Repair Station, FBO, or aviation field maintenance environment. 
• Previous customer-facing technical support experience. 
• Familiarity with digital maintenance tracking systems 

Attributes aligned with Core Values

• Demonstrates a proactive safety mindset by embedding safety into daily operations, identifying and mitigating risks through assessments and training, encouraging open dialogue on safety concerns, and continuously improving protocols to ensure a safe work environment. 
• Puts customers at the center of every action by deeply understanding their challenges, delivering exceptional value, and striving to exceed expectations to support their success as our core purpose. 
• Actively seeks and values diverse stakeholder perspectives, builds cross-functional relationships, and fosters trust through empathetic, fact-based communication—committing to shared decisions for the greater good. 
• Drives results with clarity and purpose by focusing on what matters most, adapting to change, taking initiative, and owning outcomes while aligning actions with a clear understanding of success at every level. 
• Navigates ambiguity with resilience and bold thinking, challenges the status quo, and combines innovative ideas with practical best practices to overcome obstacles and drive progress. 
• Fosters a high-performance culture grounded in respect, professionalism, and support—balancing high expectations with a healthy, collaborative environment and being a trusted, dependable teammate.