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Agentic AI

Diverse Lynx India
Location not stated
2 months ago
  • ServiceNow
  • AI
  • RAG
  • Webhooks
  • CRM
  • Microservices
  • CI/CD
  • AI/ML
  • AIOps
  • Python
  • Java
  • JavaScript
  • LangChain
  • LangGraph
  • CrewAI
  • AutoGen
  • Model Context Protocol
  • MCP
  • REST API
  • OAuth
  • OIDC
  • JWT
  • Devops
  • AWS
  • Azure
  • GCP
  • Docker
  • Kubernetes
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JD:37013: Agentic AI
Budget: Upto 32 LPA
Developer / Engineer – Agentic AI (Aisera & Allied Platforms)
Experience 8–12 years
Location Noida / Pune / Bengaluru / Hyderabad (Hybrid)
Practice Service Integration Practice
Employment Type Full-time
Role Summary
We are hiring hands-on Developers and Engineers to design, build, and deploy production-grade Agentic AI solutions on Aisera and similar platforms (ServiceNow AI and open agent frameworks) across client engagements. You will develop autonomous and multi-agent systems that reason, plan, and execute — integrating LLMs with enterprise systems to automate ITSM, operations, and business workflows, and remaining hands-on through to delivery.
Key Responsibilities
  • Develop, configure, and deploy AI agents using Aisera's platform and comparable agentic AI toolsets to solve real-world client workflows.
  • Build autonomous and multi-agent systems capable of planning, reasoning, tool selection, and task execution.
  • Design and implement RAG pipelines, function/tool calling, memory and context management, and agent orchestration.
  • Integrate agents with external systems — APIs, webhooks, databases, CRMs, ITSM platforms, and data pipelines — for seamless workflow execution.
  • Apply prompt engineering and configuration tuning to optimize agent accuracy, latency, and cost in complex enterprise environments.
  • Translate business requirements into functional and technical agent designs; run interactive demos and PoCs and iterate on feedback.
  • Build scalable backend services/microservices for AI applications; ensure testing, monitoring, and CI/CD best practices.
  • Implement AI governance, security, and compliance controls (auth flows, responsible-AI safeguards, observability of agent behavior).
  • Troubleshoot, monitor, and continuously improve deployed agents using data-driven evaluation (A/B testing, performance monitoring).
Required Skills & Experience
  • 8–12 years in software development, AI/ML engineering, or systems integration, with recent hands-on Agentic AI / LLM delivery.
  • Hands-on experience with Aisera or comparable agentic AI / conversational AIOps platforms (ServiceNow AI Agents, Automation Anywhere, similar).
  • Strong programming in Python (primary), plus Java and/or JavaScript; clean, efficient, production-quality code.
  • Proven experience building agents with LLM frameworks — LangChain, LangGraph, CrewAI, AutoGen, or PydanticAI.
  • Solid understanding of LLMs, embeddings, vector databases, RAG, function calling, and agent evaluation.
  • Experience with Model Context Protocol (MCP) and multi-agent architectures (preferred).
  • Integration experience: REST APIs, webhooks, data pipelines; OAuth/OIDC/JWT authorization flows.
  • Cloud & DevOps: AWS, Azure, or GCP, containerization (Docker/Kubernetes), CI/CD, and monitoring.
  • Familiarity with AI/LLM observability tooling (Langfuse, ELK) is highly desirable.
  • Strong problem-solving, customer-facing communication, and the ability to work independently.
Qualifications
  • Bachelor's or Master's in Computer Science, AI, Data Science, or a related field.
  • Relevant cloud/AI certifications are a plus.
  • Knowledge of AI governance frameworks (e.g., ISO/IEC 42001) is a nice-to-have.

Agentic AI · Diverse Lynx India

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