ADMS Operations Readiness Lead

1. ADMS Defect & Vendor Liaison
2. ADMS Operations Readiness Lead

Location:   Remote

Job Title / Role: ADMS Go-Live Support

Contractor 1 – ADMS Operations Readiness Lead

Knowledge transfer, documentation, gap assessment, and comparative analysis.

Contractor 2 – ADMS - Defect & Vendor Liaison

Defect management, vendor coordination, root cause analysis, and comparative input.

Job Description:  Overview

PPL is seeking two (2) experienced contractors to support the Kentucky ADMS Go-Live (target August 2026). The engagement will focus on ensuring a smooth transition from project implementation to steady-state operations, with emphasis on knowledge transfer, documentation, operational readiness, vendor coordination, and real-time operational support.

Scope of Services for Contractor 1 – ADMS Operations Readiness Lead:

Knowledge Transfer

Embed with project teams (internal, vendor, and integrators) & identify the ADMS operational aspects.

Participate in defect triage, testing, and bug fix deployments.

Capture system ADMS workflows, known issues, and operational processes.

Translate project knowledge into support-ready procedures.

Documentation

Develop and maintain Operational runbooks (startup, shutdown, recovery, failover)

Support playbooks (incident triage, escalation paths, troubleshooting)

System documentation (architecture, integrations, dependencies)

Operational Readiness & Gap Closure

Assess readiness for Day 1 and steady state operations.

Identify gaps in monitoring, alerting, documentation, and ownership.

Maintain a prioritized gap log with recommendations and status.

Scope of Services for Contractor 2 – ADMS - Defect & Vendor Liaison

Defect Management

Support defect lifecycle (tracking, coordination, validation)

Work with internal teams, business users, and vendors (Client Vernova)

Ensure fixes are documented and root causes understood.

Vendor Coordination (Client Vernova)

Engage with vendor for issue resolution, support cases, and releases.

Translating vendor responses into actionable internal steps

Ensure knowledge is retained within PPL for post-go-live support.

Operational Support & On-Call Responsiveness

Provide support coverage for critical issues, incidents, and callouts as needed, particularly during:

Go-live window.

Post-go-live stabilization period

Participate in incident response and triage for high priority issues.

Assist in rapid troubleshooting, coordination, and escalation.

Ensure incidents are captured and incorporated into support documentation.

ADMS Comparative Analysis (Industry-Informed)

Perform a structured analysis comparing Pennsylvania ADMS instance vs. Kentucky ADMS implementation, including:

System configuration and architecture differences

Operational workflows and support models

Integration points and dependencies

Monitoring, alerting, and tooling differences

Identify meaningful differences that impact operations, support, and reliability.

Provide recommendations for standardization and best practices, leveraging proven approaches and lessons learned from prior ADMS implementations and utility experience.

Delivering findings in a documented report and walkthrough session with leadership and support teams

Transition

Deliver a structured handoff to PPL support teams, including:

Complete documentation and runbooks

Known issues and workaround documentation.

Gap log with ownership

Knowledge transfer sessions (live and/or recorded)

Support readiness validation.

Must Have Skills: Required Skills & Experience:

Client ADMS product and OMS/ADMS domain experience.

Ability to independently operate ADMS post go live.

Prepare SOP(s) / documents -Documentation is complete, accurate, and validated.

Manage Defect lifecycle - Defects are effectively managed and resolved.

Respond to Critical issues promptly and effectively.

Clear understanding of PA vs KY differences with actionable, industry-informed recommendations

Transition completed with minimal operational risk.

Hiring Manager:   Deb Pramanik

Immigration Category:   ,,

Employment Type:  Full time / Contract

Top 3–5 Interview Questions & Suggested Answers Do you have Utilities experience? If yes, how many years? Elaborate on your experience.

Can you work as an individual contributor?

Can you install Client ADMS OMS/ DMS system from scratch to functional? not maintain a team. he must do it.

What experience he has with Client ADMS from technical deployment perspective.

What is your experience with AWS, windows OS security, CI/CD tools, scripting tools?