Administrator (Surgical Center)

ADMINISTRATOR OF SURGICAL CENTER
Reports to: CEO

POSITION SUMMARY

The Administrator is responsible for the surgical center's overall business and operational performance, including clinical quality, patient safety, staff leadership, physician relationships, growth, financial management and regulatory compliance.

RESPONSIBILITIES

Clinical Quality and Patient Safety

• Establish and sustain a culture focused on zero patient harm.
• Collaborate with physicians to meet patient needs and exceed patient expectations.
• Build and manage a high-performing clinical team that delivers excellent patient care.
• Partner with the Medical Executive Committee, Governing Body and Board of Managers to develop clinical guidelines and address the community's changing healthcare needs.

Team Leadership and Development

• Lead, mentor and develop clinical and business professionals, with a focus on clinical outcomes, case volume growth, labor efficiencies, supply chain management and revenue cycle optimization.
• Ensure team performance aligns with Client's mission, vision and values.
• Use effective hiring and development practices, sound judgment and clear decision-making to build a strong team.
• Provide employees with the authority, accountability, training, information and resources needed to succeed.
• Communicate clear expectations and build confidence across the team and broader organization.
• Develop a clear vision and process to help employees embrace organizational change.
• Build a capable, committed management team.
• Assess, attract, retain and develop employees to meet current performance expectations and support future expansion.
• Demonstrate sound judgment and adaptability in an environment where organizational structure may evolve rapidly.
• Serve as the on-site personnel director and ensure fair, timely resolution of employee complaints, grievances and operational issues.

Business Growth and Physician Relationships

• Drive revenue growth through increased case volume, service line expansion, physician recruitment and greater participation from existing physicians.
• Develop and execute physician recruitment and marketing programs through partnerships with physicians, medical groups, health systems, local employers and third-party payers.
• Build and maintain strong physician relationships that support growth, governance, partnership interests and confidence in Client as a management partner.
• Develop and execute short- and long-term strategic plans to improve clinical, financial and operational results.
• Partner with executive leadership and other Client leaders on growth initiatives and operational improvements.

Financial and Operational Management

• Own the center's profit and loss performance, financial controls and reporting.
• Develop, implement and maintain annual strategic business plans that support the partnership and reflect local market conditions.
• Collaborate with Client corporate departments to implement best practices in clinical quality, volume growth and operational performance.
• Safeguard the center's assets and ensure the building, tenant improvements and equipment remain in good working order and comply with applicable local, state and federal requirements.
• Oversee facility management, life safety and environment of care requirements.
• Maintain compliance with regulatory requirements and accrediting body standards.
• Support medical records, credentialing, admissions/intake, accounts payable, billing, collections, insurance verification, transaction posting, clinical logs and other functions as needed.

QUALIFICATIONS

• Minimum of five years of experience as an administrator in an outpatient surgery, medical practice or hospital setting.
• Bachelor's degree or equivalent work experience preferred.
• Demonstrated leadership ability, strong follow-through and effective written and verbal communication skills.
• Proven ability to work effectively with physicians and surgeons.
• Demonstrated ability to manage and allocate organizational resources.
• Ability to prioritize and respond efficiently and responsibly in emergency situations.
• Proficiency in Microsoft Office Suite.
• Ambulatory or outpatient surgery experience strongly preferred.
• Operational management experience in areas such as budgeting, financial management, clinical services management, credentialing or accreditation strongly preferred.
• Clinical background preferred but not required.
• Physician recruitment experience preferred.