Administrative Support

Job Duties:

• Managing a busy, multi-line phone system.
• Greeting guests as they enter the office.
• Managing incoming/outgoing mail and shipments.
• Maintaining an organized, well stocked, and clean office environment.
• Scheduling appointments using an Electronic Health Records program.
• Responding to and resolving administrative inquiries.
• Adhering to HIPAA guidelines.
• Being the first point of contact with new clients.
• Performing data entry.
• Collecting and processing client documentation while ensuring completion and accuracy.
• Collecting and processing client payment information.
• Communicating general information to clients and other staff members.
• Answering emails and voicemails in a professional and timely manner.
• Processing and facilitating documentation requests.
• Processing and facilitating referrals.
• Providing administrative support to company leadership, administration, and clinical staff.
• Securing the office at the end of each day.
• The above duties and responsibilities are essential job functions, subject to reasonable accommodations. All job requirements listed above indicate the minimum level of knowledge, skills and/or abilities deemed necessary to perform the job satisfactorily and proficiently.
• This job description is not intended to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform other job-related instructions, as requested by their supervisor/company leadership.

Qualifications:

• Proven experience in customer service and administrative work
• Strong computer literacy
• Excellent phone etiquette and experience with phone systems
• Ability to handle multiple tasks and prioritize effectively
• Familiarity with an Electronic Health Records program is a plus
• Strong data entry skills with high accuracy
• Ability to sit at a computer for prolonged periods of time
• Ability to lift up to 15 lbs
• High School Diploma or Equivalent

Our office culture is based on Positive Regard, Authenticity, Purpose, and Accountability. You will be educated on this culture in action and expected to perform in compliance with these cultural goals.

Job Type: Full-time

Pay: From $13.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends