Administrative Associate 2

Job purpose

Provide administrative or operational support working under general supervision.

Core duties

• Respond to inquiries, and determine and take appropriate action as required. Serve as a resource regarding a defined set of policies and procedures.
• Schedule, organize and operate conferences, seminars and events, including recommending vendors, overseeing production and distribution of materials, coordinating logistics, and acting as liaison with internal and external vendors.
• Draft and/or generate routine communications. Coordinate production (formatting, copying, etc.) and dissemination of documents such as presentations, course handouts, grant proposals, conference and seminar materials, reports, brochures and displays.
• Plan and schedule calendars based on consultation, resolve calendaring conflicts, and arrange travel in compliance with unit, university and sponsor policies.
• Process and monitor routine financial transactions, which may include researching and resolving discrepancies.
• Maintain office supplies and equipment, and obtain vendor quotations as needed. Coordinate office moves.
• May serve as the point of contact for general maintenance, health and safety, and other facility concerns within the unit. Report any incidents or potential safety problems to appropriate representatives, and track completion of required training.
• Maintain approved content on websites.
• May perform human resources transactional support, e.g. time cards, I9s and/or faculty affairs support.
• May guide and train student and/or contingent workers, including scheduling, assigning and prioritizing workloads, setting deadlines, and reviewing work for quality and timeliness.
• Coordinate and monitor completion of routine maintenance services. Plan and coordinate office moves and/or minor renovation projects.

Requirements

Minimum education and experience

High school diploma and three years of administrative experience, or a combination of education and relevant experience.

Minimum knowledge, skills and abilities

• Proficient computer skills and demonstrated experience with office software and email applications.
• Demonstrated success in following through and completing routine tasks.
• Strong organizational skills and attention to detail.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Ability to prioritize and multi-task.