Administrative Assistant (Level III)

Position Title: Administrative Assistant
Pay Rate: $20.77/hr on W2
Location: 401 N. Tryon Street, Charlotte, NC 28255
Work Arrangement: Hybrid – 3 days onsite and 2 days remote per week
Contract Duration: 12 months
Target Start Date: ASAP

Position Summary:

The Administrative Assistant (Level III) provides comprehensive, confidential administrative support to management and executive-level leadership. Responsibilities include extensive calendar management, travel coordination, expense processing, information gathering and reporting, and incoming mail management.

The role may also involve coordinating in-person meetings, organizing off-site events, and managing competing priorities, projects, and administrative activities. The ideal candidate is highly organized, detail-oriented, professional, and adaptable, with the ability to work independently and maintain a calm, positive demeanor in a fast-paced environment.

Key Responsibilities:

• Provide confidential administrative support to management and executive-level leadership.
• Manage complex calendars, schedule meetings, and coordinate competing appointments and priorities.
• Arrange business travel, process expense reports, and coordinate related administrative requirements.
• Gather, organize, analyze, and report information to support executive decision-making.
• Monitor and respond to incoming mail and other administrative communications.
• Coordinate in-person meetings, off-site events, and other business activities.
• Communicate professionally with internal teams, senior executives, and external stakeholders.
• Handle sensitive information with discretion, integrity, and strict attention to confidentiality.
• Resolve scheduling conflicts, address administrative issues, and support a productive and professional work environment.
• Utilize Microsoft Office and internal business systems to manage administrative tasks and maintain accurate records.
• Support office administration, facilities coordination, visitor access, and other related services as needed.

• Prior experience as an Executive Administrative Assistant or comparable experience providing advanced administrative support.
• Demonstrated experience supporting executives or senior-level management and managing multiple competing priorities.
• Exceptional written and verbal communication skills, with the ability to build relationships and communicate effectively with internal stakeholders and executive leadership.
• Excellent organizational, time management, and prioritization skills.
• Ability to work independently, multitask, and perform effectively under pressure and tight deadlines.
• Strong attention to detail and the ability to handle confidential and sensitive information with the highest degree of integrity.
• Professional executive presence and strong interpersonal skills, with a calm, positive, and polished demeanor.
• Strong problem-solving skills and the ability to resolve issues, manage conflicting objectives, and diffuse challenging situations professionally.
• Advanced proficiency in Microsoft Outlook and other Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Experience with corporate administrative systems, including Concur, Ariba/eRequest, corporate travel services, MyFacility, and visitor access systems.
• Professional phone etiquette and polished written communication.
• Ability to thrive in a fast-paced environment while maintaining accuracy, flexibility, and a strong work ethic.
• Ability to interact confidently and professionally with senior management in demanding situations.

• Medical Coverage – HDHP, PPO, and Surest plan options
• Minimum Essential Coverage (MEC)
• Dental Insurance
• Vision Insurance
• Short-Term Disability (STD)
• Long-Term Disability (LTD)
• Life & AD&D Insurance
• Critical Illness Insurance
• Accident Insurance
• Employee Assistance Program (EAP)

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