Administrative Assistant

We are looking for an individual who is efficient and comfortable being a member of a team.  The ability to multi-task, while maintaining complex schedules and managing administrative support, is essential in this position.  The ideal candidate for this job is resourceful, a good problem solver and organized. Assuring a steady completion of workload in a timely manner is key to success in this position.
 

Primary Job Responsibilities: 

• Greeting visitors upon arrival to the office
• Manage workflow ensuring that deadlines are met and work is completed correctly
• Assist in scheduling work for field employees
• Assist with collection calls on outstanding invoices
• Dispatching technicians to perform service at customer sites.
• Answering phone calls and email messages
• Provide customer support as needed.
• Scheduling service for customers as needed.
• Implement and monitor programs as directed by management, and see the programs through to completion
• Assume responsibility for maintenance of office equipment, including computers, copy machines and fax machines
• Maintain office supplies by checking inventory and order items

Required Skills: 

• Administrative Assistant experience
• Strong background in Accounts Receivable, billing and collections
• Current use of MS Office Suite (Word, Excel) in a proficient manner
• Ability to analyze and revise operating practices to improve efficiency
• Detail oriented and comfortable working in a fast-paced office environment
• Exceptional communication skills
• Superior organization skills and dedication to completing projects in a timely manner 

Other Required Capabilities: 

• Customer Service - provide helpful, courteous, accessible, responsive and knowledgeable support to staff, clients, and others at all times
• Problem Solving - Identifies potential issues, find solutions by looking beyond the obvious, and apply effective methods for solving problems to support the business objectives.
• Strong interpersonal/communication skills
• Detailed oriented and demonstrate a high degree of accuracy when performing data entry