ACES Space Management PSE, ACES Team

The Customer Fulfillment (CF) Amazon Customer Excellence System (ACES) Space and Config team is looking for a committed Space Management Process & Systems Engineer (PSE) with a strong record of achieving results to own and drive continuous improvement, process standardization, and operational excellence across First Mile operations. This role will partner with site leadership and cross-functional teams to deliver measurable improvements in safety, quality, productivity, and cost within the Brazil network.

Key job responsibilities
- Own end-to-end process improvement initiatives across Space Management, leveraging Lean Six Sigma methodology and data-driven analysis.
- Establish and maintain benchmarking standards, setting network-level rates and driving process sustainability and standardization across multiple sites.
- Partner with Operations, Engineering, and Technology teams to identify network-level opportunities, eliminate process variation, and deploy scalable solutions.
- Drive stakeholder development by building continuous improvement culture, developing SMEs, and coaching site leadership on CI tools and methodologies.
- Analyze operational data to identify root causes of performance gaps, develop actionable insights, and implement corrective actions.
- Create and maintain standard work documentation, SOPs, and best practices for Space.
- Influence senior leadership through data-driven recommendations and program updates.

Basic qualifications

- Experience with Six Sigma tools and Lean techniques, or experience in similar environments
- Bachelor's degree
- Experience in oral and written communication in English
- Experience leading cross-functional projects and implementing strategic initiatives
- Experience as an industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment

Preferred qualifications

- Bachelor's degree or equivalent in Engineering, Operations, Supply Chain or a related field
- Experience with tools/systems to analyze data including Excel, Access, SQL or other data management systems
- Experience in operations management of fulfillment or distribution centers

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