Accounts Receivable Credit Analyst

Accounts Receivable Credit Analyst

Location: Grand Rapids, MI
Job Type: Full-Time
Department: Finance

Job Overview

We are seeking a detail-oriented and analyticalAccounts Receivable Credit Analyst to join our Finance team. This role is responsible for managing customer accounts, supporting collections activities, resolving payment discrepancies, and evaluating credit risk to help maintain healthy cash flow.

The ideal candidate will have hands-on experience in a high-volume Accounts Receivable or Finance environment, strong analytical and communication skills, and the ability to manage multiple priorities effectively.

Key Responsibilities

• Manage assigned customer accounts and ensure balances remain current by identifying and resolving outstanding issues.

• Review invoice discrepancies, investigate short payments, and pursue dispute resolution when appropriate.

• Proactively monitor customer accounts, aging reports, and customer portals to resolve issues before invoices become overdue.

• Communicate and coordinate with the Sales team regarding customer account issues and collection activities.

• Monitor customer accounts on hold and initiate or release credit holds as appropriate.

• Build and maintain effective working relationships with customers, dealers, Sales, and Customer Service teams.

• Collaborate with Sales and senior management to escalate collection issues and accelerate outstanding payments when necessary.

• Meet established departmental goals, productivity targets, and activity metrics.

• Provide invoice copies, credit memos, account statements, and other documentation upon request.

• Analyze credit information and financial statements to assess customer creditworthiness and evaluate the risk associated with extending credit.

• Maintain accurate account records and support reporting related to Accounts Receivable, collections, and credit risk.

Required Qualifications

• Minimum of 3 years of experience in a high-volume Accounts Receivable or Finance department.

• High school diploma or GED.

• Intermediate proficiency in Microsoft Office, particularly Microsoft Excel.

• Experience working with ERP systems such as Oracle or similar platforms.

• Strong analytical, problem-solving, and account reconciliation skills.

• Excellent verbal and written communication skills.

• Ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced environment.

• Strong attention to detail and commitment to accuracy.

Benefits and Perks

• Medical, dental, and vision insurance.

• Competitive compensation.

• Generous paid time off and paid holidays.

• 401(k) retirement plan with company match.

• Tuition reimbursement.

• Employee discount programs.

• Bonus opportunities and merit-based increases.